Innovator Research

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

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Insight Report | June 14, 2018 Premium

Innovator Intelligence: Spring Marketplace – Leveraging Real-Time Purchase Data to Provide Robust CRM and Marketing Across Online and In-Store Retail

Spring Marketplace (Spring) has created a platform that helps retailers extend their existing customer relationship management (CRM) and marketing efforts beyond traditional methods. Through partnerships with payment networks (Visa, Mastercard and American Express), Spring connects consumers’ payment cards to customized retail loyalty programs, enabling retailers to track how their digital marketing affects in-store transactions and tailor their future efforts accordingly.

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Deep Dive | May 29, 2018 Premium

Artificial Intelligence in Retail, Part 1: Applications Across Customer-Facing Functions

This report is the first in a short series looking at the application of artificial intelligence (AI) in retail. Here, we explore AI applications across the customer-facing functions of retail. Our proprietary CORE (communication, optimization of pricing, rationalization of inventory and experiential retail) framework demonstrates the applicability of AI in customer-facing functions. The technology can be used for:

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Event Coverage | May 14, 2018 Register for Free Access

Notes from Breakfast with the Disruptors, Featuring Retail AI Companies

Coresight Research recently held its inaugural Breakfast with the Disruptors event, where eight startups that are applying artificial intelligence (AI) to solve retailers’ problems pitched their businesses to an estimated 400 guests. The event was hosted by Global Brands Group (GBG) in the Empire State Building in New York City and was sponsored by Celect, GBG and Li & Fung.

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