Showing 417 posts

Innovator Intelligence: How Retailers Can Overcome the Data Deficit To Win in the Digital Era

If brick-and-mortar retailers had a higher level of understanding of their customers and what they are buying in stores, they could better compete with data-armed e-commerce retailers, while also enhancing the customer experience, building loyalty and offering new payment products and personalized offers. We discuss the evolution of retail data capture, the challenges that a data deficit presents to retailers and the importance and components of a winning data strategy in the digital era.This free report is sponsored by Banyan.

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Unified Commerce for the Channel-Agnostic Consumer

In this free report, we analyze the rise of channel-agnostic shoppers, opportunities for brands to offer unified commerce experiences across selling platforms, and the correlation between order fulfillment and customer satisfaction. We also explore the Project Verte platform, an end-to-end e-commerce solution that helps brands increase their online market presence, reduce fulfillment costs and enhance decision-making.

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How Retailers Can Use Prescriptive Analytics/AI To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

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Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

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Bridging the Retail Merchandising Execution Gap

We explore the execution of merchandising in retail, including challenges, best practices and the impact of effective execution on retailers’ total revenues. We leverage findings from an August 2020 Coresight Research survey of global retailers involved in decision-making around retail merchandising.

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Why Not-for-Resale Savings Could Be the Key to Unlocking Profitability

Covid-19 has seen retailers become laser-focused on profitability as they search for cost-saving initiatives to combat declines. Using proprietary Coreseight Research survey findings, this free report analyzes the negative impact of the crisis on business profitability and explores how NFR (not-for-resale goods and services) savings represent a substantial opportunity for retailers to unlocking profitability.

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Retail-Tech Landscape: Personalization in Retail

We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies whose solutions can support retailers in providing a consistent, seamless and personalized experience to their customers—which has become more important than ever in light of the Covid-19 crisis. Our landscape infographic summarizes these companies.

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Retail Innovators: Apparel Technologies

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on five innovators in the apparel market: 3DLOOK, Obsess, Bold Metrics, Unmade and Myant. We discuss these industry players in the context of the technological innovations they are using to meet changing consumer demand in the apparel sector, including the influence of e-commerce and a heightened emphasis on remote and virtual services, as well as sustainability.

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Innovator Intelligence: Decoding Customer Data To Redefine Success in Category Management

As part of our Innovator Intelligence series, we discuss key trends impacting retail category management and how retailers and manufacturers can leverage technologies such as big data and artificial intelligence to become more shopper-centric. We also explore Centricity, an analytics company that leverages AI and machine learning to understand changing shopper demand in real time.

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Israel Retail-Tech Innovator Landscape: Virtual Overview—Showcasing Startups across Logistics, In-Store Tech, Online Shopping and Analytics

​We present the startups that participated in the recent Israel Retail-Tech Innovator Landscape: Virtual Overview—a digital event hosted by Coresight Research and the Retail Innovation Club. The startups represented four technology segments: logistics and supply chain, in-store technology, online shopping and analytics.

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Israel Retail-Tech Innovator Landscape

We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. Israel’s retail-tech sector is growing and quickly becoming one of the hottest and most innovative ecosystems for retail technologies, with companies offering solutions for wide-ranging applications, from supply chain logistics to the in-store consumer experience.

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