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Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Innovator Profile | January 25, 2021

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Innovator Profile: Trivver Leverages AR and VR To Boost Customer Engagement

As part of our Innovator Profile series, we profile Trivver, an XR marketing solutions provider that empowers retailers to create AR and VR advertisement campaigns and generate detailed insights into their effectiveness. This free report is sponsored by Trivver.

Innovator Profile | January 22, 2021

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Innovator Profile: Newmine Disrupts the Returns Management Market

As part of our Innovator Profile series, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. This free report is sponsored by Newmine.

Deep Dive | January 19, 2021 Free Report

Innovator Intelligence: Leveraging AI To Enhance Creativity, Sustainability and Efficiency in Modern Fashion Design

The world of fashion design has changed rapidly as brands and retailers have been forced to adapt to shifting consumer behavior. Increasing demand for fast fashion is being met with calls for sustainability and inclusivity in apparel—creating challenges for fashion brands and retailers. We explore challenges in the shifting design landscape and areas of opportunity for fashion brands, retailers and designers to improve the efficiency and creativity with which they design and to cater for a multitude of body shapes and sizes. This free report is sponsored by Savitude.

Deep Dive | January 13, 2021 Free Report

Innovator Intelligence: Simplifying Online Apparel Shopping with Virtual Try-On Solutions

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. We discuss how virtual try-on technologies can help these retailers to reduce returns, and we explore the key trends impacting the virtual try-on market. This free report is sponsored by SeeItFit.

Deep Dive | January 12, 2021

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Retail 2021: 10 Trends for China E-Commerce

We expect 2021 to be a year full of innovation in China’s e-commerce market, with the Covid-19 pandemic having significantly altered the nature of how consumers engage with brands and make purchases. In this free report, we present 10 key trends for Chinese e-commerce in 2021 and discuss how brands and retailers that are targeting the China market could capitalize on the changes we expect to see over the course of the year. These trends cover livestreaming, shopping festivals, group buying, New Retail and more.

Insight Report | January 7, 2021 Premium

Retail Robustness Index: January 2021 Update—Scores Rebound as Product Mix Shifts Back to Normalized Levels

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. The January 2021 update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in December 2020.

Deep Dive | January 5, 2021 Premium

US Grocery E-Commerce: Sustained Shifts in Fulfillment and Service Models To Drive Long-Term Growth

Covid-19 has catalyzed the widespread adoption of online shopping in grocery, driving fundamental, lasting changes in consumer behavior. In this report, we provide an essential briefing on recent shifts in the US grocery e-commerce market and present an outlook for the future, with a focus on fulfillment and service models—including BOPIS and curbside pickup.

Deep Dive | December 21, 2020 Premium

US Survey Update: Online Apparel Shopping Continues To Gain Momentum Heading Into Christmas (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we discuss what shoppers are doing and where they are going as we head into the holiday peak, including findings on the avoidance of public places and what activities they expect to do in the next two weeks. Our consumer survey was undertaken on December 15.

Deep Dive | December 14, 2020 Premium

US Survey Update: A Last Look at Consumers’ Holiday Shopping Expectations (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, as we move into the last couple of weeks of the 2020 holiday season, we analyze consumers’ holiday shopping expectations for the final time. We also present findings on shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on December 8.

Deep Dive | December 9, 2020 Premium

E-Commerce Platforms Make Multibillion-Dollar Investments in Logistics as Online Demand Surges

With the Covid-19 pandemic having significantly accelerated the growth of e-commerce, the global e-commerce logistics market is booming as platforms strive to meet consumer demands for delivery. We look at recent investments into logistics capabilities by select e-commerce platforms—including Amazon, Alibaba, Flipkart and JD.com—across six key areas, from facilities to autonomous delivery technologies and last-mile delivery.

Deep Dive | December 7, 2020 Premium

US Survey Update: Shoppers Purchased Online over the Thanksgiving Holiday Weekend, with Strong Demand for Apparel (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we analyze consumer shopping behavior over the Thanksgiving holiday weekend, which spans Black Friday and Cyber Monday. We also present findings on shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on December 1.

Deep Dive | December 2, 2020 Free Report

Unified Commerce for the Channel-Agnostic Consumer

In this free report, we analyze the rise of channel-agnostic shoppers, opportunities for brands to offer unified commerce experiences across selling platforms, and the correlation between order fulfillment and customer satisfaction. We also explore the Project Verte platform, an end-to-end e-commerce solution that helps brands increase their online market presence, reduce fulfillment costs and enhance decision-making.

Deep Dive | November 30, 2020 Premium

US Survey Update: Fewer Consumers Visit Shopping Centers This November (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we focus on the declining trend in consumer visits to shopping centers throughout November. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on November 24.

Deep Dive | November 24, 2020 Premium

RetailTech: Supply Chain Software—Shaking Off the Chains of the Past

Supply chain software was already becoming an essential tool to manage complex, data-fueled retail prior to the Covid-19 outbreak, but the pandemic has further underscored the need for retailers to have flexible, adaptable supply chains. We explore the functionality of the modern supply chain, its components and the leading global companies that provide software tools for supply chain management.

Deep Dive | November 23, 2020 Premium

US Survey Update: Product Returns amid the Pandemic (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we focus on consumer attitudes toward product returns amid the pandemic and for the 2020 holiday season. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on November 17.