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Customer-Centric Commercial Collaboration: The Importance of Data in Interconnected Supply Chains

Continuing our series titled The New Age of Customer-First Supply Chains, we discuss the importance of customer-centric commercial collaboration in the modern, interconnected retail supply chain, particularly in the current environment. We explore the different types of technology-powered collaboration—between retailers and suppliers, and with consumers.

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The State of AI Adoption in 2021: Retail Survey Findings

Coresight Research and Impact Analytics’ survey analysis explores the benefits of AI (artificial intelligence) adoption across allocation planning, assortment planning, promotion management and forecasting. We discuss best practices and challenges in AI adoption, key steps in progressing AI maturity and top priorities for gaining maximum return on investment.

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Not Your Regular Mall-Based Stores: Part One—Ship from Store Presents a Profitable Online Order-Fulfillment Opportunity

Leveraging their mall-based stores to fulfill online orders presents huge opportunity for retailers to reduce store-based inventories, manage reverse logistics, meet consumer demand more efficiently and thus improve their top and bottom line. Leveraging proprietary survey findings, Coresight Research and Fillogic explore this opportunity, with a focus on the “ship from store” order-fulfillment model.

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Think Tank: China—The Vanguard in Luxury Consumption

Chinese consumers are at the forefront of luxury consumption. In this Think Tank, we present our market trajectory estimates and four key trends within China’s luxury retail growth. We also cover selected luxury brands and companies in China, and the role of e-commerce giants Alibaba and JD.com in facilitating China’s luxury ecosystem. Our report includes insights from our conversations with key personnel at Alibaba Group and JD.com.

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US Consumer Tracker: Sustainability Awareness and Rising Concerns About Covid-19

Our latest survey report provides a detailed update on US consumer behaviors, concerns and expectations, with a focus on the implications for retail. We present findings on where, how and how much consumers are spending, as well as consumer avoidance of public places and what activities they have done in the past two weeks. This week, we also discuss US consumers’ attitudes to sustainability.

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