Insight Report | June 9, 2021 Premium RetailTech: Electronic Shelf Labels—The Shelf Is Where the Retail Action Is AtElectronic shelf labels (ESLs) are hardware that sits on the store shelf and provides automatic price updates—interacting with both consumers and inventory. As part of our RetailTech series, we discuss the functions and components of ESLs and the benefits that they offer to retailers and consumers. We outline recent developments in the global market and leading vendors of the technology. Read More
Deep Dive | January 6, 2021 Premium RetailTech: HCM Software—Cultivating Retailers’ Core Human InvestmentsEmployees, in addition to inventory, are among the most valuable assets that a retailer possesses. HCM (human capital management) software aims to address specific challenges related to staff management that are unique to retail. We discuss these challenges and explore the functionality and leading vendors of HCM software. Read More
Deep Dive | October 7, 2020 Premium RetailTech: Loss-Prevention Technology—Staying Ahead of the Bad GuysLoss of merchandise has multiple consequences for a retailer, including a reduction in profits from the missing items as well as the inability to fulfill ship-from-store orders. We consider the sources of retail loss and the technologies—both hardware and software—that can be used to help retailers identify and prevent loss. Read More