RetailTech

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | April 19, 2023 Premium

RetailTech: How Consumers and Grocery Retailers Can Reduce Food Waste from Field to Fridge

The scale of food waste is enormous, with financial and environmental sustainability-related impacts. We explore the robust technology landscape focused on reducing food waste across the entire value chain: in the field, in the grocery store, in the pantry, in the restaurant, as well as in food recycling.

Deep Dive | April 13, 2023 Premium

Retail-Tech Landscape: Retail Media

Retail media is a key advertising channel, providing retailers with a new revenue stream and marketers with a valuable opportunity to reach consumers. We highlight key industry trends in retail media and present selected companies globally whose technology solutions are helping retailers to build and optimize their retail media capabilities.

Deep Dive | October 12, 2022 Premium

RetailTech: Cloud Computing—Amazon vs. Google vs. Microsoft

As part of our RetailTech series, we outline the benefits and types of cloud computing, and discuss the “Big Three” providers of cloud computing services—Amazon, Google and Microsoft—as well as other providers of cloud services and cloud applications.

Insight Report | October 6, 2022 Premium

RetailTech: Collaboration Tools for Retailers—Increasing Workplace Productivity

We explore how workplace productivity tools, or collaboration tools, such as Microsoft Teams, Salesforce’s Slack and Zoom, are expanding their applications following the pandemic-led boom in adoption, highlighting the benefits to retail companies.

Insight Report | September 27, 2022 Premium

RetailTech: The Price Is Right—Retail Price-Optimization Platforms

Implementing the right pricing strategy is essential for retailers to maximize profits. We discuss retail pricing factors and the technology companies offering price-optimization platforms.

Insight Report | August 25, 2022 Premium

RetailTech: Big Brother Is Watching… and Helping—Uncovering Insights on In-Store Shopper Behavior with Customer Tracking Tools

Retailers can use customer tracking tools, powered by AI (artificial intelligence), to gather data on shoppers inside the store. We discuss the available technologies and the benefits to retailers of generating insights on consumer behavior. We also present selected vendors of customer tracking solutions, from enterprise players to innovators in the space.

Deep Dive | July 22, 2021 Premium

RetailTech: CRM Software—It’s All About the Customer

As part of our RetailTech report series, we discuss CRM (customer relationship management) software, a powerful fundamental technology that enables retailers and other enterprises to automate and manage the entire sales and customer-support process.

Insight Report | June 9, 2021 Premium

RetailTech: Electronic Shelf Labels—The Shelf Is Where the Retail Action Is At

Electronic shelf labels (ESLs) are hardware that sits on the store shelf and provides automatic price updates—interacting with both consumers and inventory. As part of our RetailTech series, we discuss the functions and components of ESLs and the benefits that they offer to retailers and consumers. We outline recent developments in the global market and leading vendors of the technology.

Deep Dive | January 6, 2021 Premium

RetailTech: HCM Software—Cultivating Retailers’ Core Human Investments

Employees, in addition to inventory, are among the most valuable assets that a retailer possesses. HCM (human capital management) software aims to address specific challenges related to staff management that are unique to retail. We discuss these challenges and explore the functionality and leading vendors of HCM software.

Deep Dive | October 7, 2020 Premium

RetailTech: Loss-Prevention Technology—Staying Ahead of the Bad Guys

Loss of merchandise has multiple consequences for a retailer, including a reduction in profits from the missing items as well as the inability to fulfill ship-from-store orders. We consider the sources of retail loss and the technologies—both hardware and software—that can be used to help retailers identify and prevent loss.

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