John Harmon, CFA, Associate Director of Technology Research

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Innovator Profile | March 20, 2023 Premium

Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social Media

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message.

Deep Dive | March 20, 2023 Premium

Retail-Tech Landscape: Robotics and Automation

Robotics and automation will increasingly play an important role as retailers look to invest in technologies to deal with margin pressures amid inflationary pressure and an uncertain macroeconomic environment. We present selected startups globally whose robotics technology solutions support brands and retailers in automating processes across selected categories.

Innovator Profile | March 17, 2023 Premium

Innovator Profile: Hark Transforms Customer Service with an AI-Powered Solution

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts.

Innovator Profile | March 16, 2023 Premium

Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply Chains

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains.

Innovator Profile | March 15, 2023 Premium

Innovator Profile: Frate Reduces the Impacts of Retail Returns on Profitability and the Environment

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Frate, a returns management software provider that aims to reduce the impacts of returns on profitability and the environment.

Innovator Profile | March 14, 2023 Premium

Innovator Profile: Wink Provides Seamless Payment Experiences Leveraging Biometrics

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Wink, a software-as-a-service (SaaS) biometric identity and payments platform.

Innovator Profile | March 13, 2023 Premium

Innovator Profile: IN BOLD PRINT. Drives Sustainability in Retail Through Carbon Tracking

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present IN BOLD PRINT., whose cloud-based platform helps brands measure carbon emissions and report on their progress toward sustainability goals.

Innovator Profile | March 10, 2023 Premium

Innovator Profile: Syrup Tech Uses AI To Optimize Omnichannel Inventory Management

As part of our Innovator Profile series, we present Syrup, an AI (artificial intelligence)-powered platform that helps omnichannel brands and retailers optimize inventory management.

Insight Report | March 9, 2023 Premium

Temu, the New E-Commerce Marketplace Taking the US by Storm—What Do Consumers Actually Think?

We examine recent proprietary consumer survey data to understand the consumers’ usage and reception of Temu in the US e-commerce space.

Innovator Profile | March 9, 2023 Premium

Innovator Profile: Gander Enables Brands To Engage with Online Shoppers via Integrated UGC Video

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Gander, developers of an end-to-end solution that enables brands to create and embed quality video UGC (user-generated content) on their websites.

Innovator Profile | March 8, 2023 Premium

Innovator Profile: Reflekt Me Enhances E-Commerce Through Personalized Product Imagery

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Reflekt Me, developer of a B2B SaaS platform that enables brands and retailers to provide personalized and inclusive product images featuring “real people.”

Event Coverage | March 7, 2023 Free Report

A Must-Read Guide to Shoptalk 2023: How To Maximize Your Time and Create Opportunities Across Five Retail Themes

We offer a guide for Shoptalk attendees of notable sessions across the major themes of this year’s event: shopper engagement, emerging channels, store experience, technology and organizational changes. Coresight Research is a research partner of Shoptalk 2023.

Insight Report | February 20, 2023 Premium

2023 US Tax Tracker #1: IRS Issues $15.7 Billion in Refunds, Up by Almost Two-Thirds

In our first report of the US tax-filing season this year, we look at what has happened so far (as of February 3, 2023) in terms of returns filed and processed, and total and average refunds returned.

Insight Report | February 16, 2023 Premium

Revisiting Dubai Retail: New Developments Paint a Promising Scene in Dubai and the Persian Gulf Region

Following a recent visit to the Emirate of Dubai by a member of the Coresight Research team, we assess changing conditions which will likely positively contribute to retail growth in the region in the coming years.

Insight Report | February 13, 2023 Premium

Chinese New Year 2023 Review: Early Signs of Consumption Recovery Appear

In this report, we review retail performance during the 2023 Chinese New Year holiday, also known as Lunar New Year, which lasted from January 22 to January 29.