John Harmon, CFA, Associate Director of Technology Research

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Infographic | June 20, 2023 Free Report

Supercharging Manufacturer and Distributor Sales Productivity with Digital Commerce

Digital commerce is becoming a key strategic priority for manufacturers and distributors, providing a powerful boost to operational efficiency. In this free infographic, Coresight Research and Salesforce present proprietary survey analysis on the use and benefits of digital commerce.

Event Presentation | June 16, 2023 Premium

Retail Shrink and Loss-Prevention Methods—Presentation

Loss-prevention events are becoming more frequent, impacting retailers’ profitability. How are retail companies tackling security challenges? We consider the factors causing retail shrink and the rise of ORC (organized retail crime), with examples from notable retail companies. We also discuss retail investment in loss-prevention technology, including RFID and video surveillance.

Research Digest | June 16, 2023 Premium

Insights Video: Retail Shrink and Loss-Prevention Methods

Loss-prevention events are becoming more frequent, impacting retailers’ profitability. How are retail companies tackling security challenges? We present key insights on loss prevention and enabling technologies, including RFID and video surveillance

Insight Report | June 14, 2023 Premium

Five Things To Know About Generative AI in China

China is racing against the US to become a prominent global leader in AI (artificial intelligence). We present five things brands and retailers should know about the China’s generative AI market, covering the latest technology developments, details of major chatbots and the business benefits and risks of generative AI.

Insight Report | June 13, 2023 Premium

The Metaverse Is Not Dead: Defying the Rumors of Its Demise

With attention recently shifting to generative AI (artificial intelligence), are we seeing the demise of the metaverse? We explore recent metaverse-related developments—both positive and unfavorable—that paint a picture of the current state and long-term potential of the metaverse. We lay out what brands, retailers and solution providers need to know to drive success in the virtual world.

Insight Report | June 12, 2023 Premium

China’s 6.18 Shopping Festival 2023: Three Trends To Watch, Discounting To Entice Cautious Consumers

How is China’s 6.18 shopping festival 2023 shaping up so far? We look at early performance data and discuss the trends we are watching, from discounting to the popularity of domestic brands.

Deep Dive | June 12, 2023 Premium

RetailTech: Retail’s Green Revolution—Five Technologies Driving Sustainability

With emphasis on sustainability in retail increasing, which technologies can retailers use to meet their environmental goals through the supply chain and gain a competitive edge? We explore five sustainability-enhancing technologies through the lens of the Coresight Research EnCORE framework.

Deep Dive | June 7, 2023 Premium

Retail-Tech Landscape: Loss Prevention

Retail shrink is a prevalent challenge, severely impacting profitability for retailers. To combat all types of losses and protect their business (including associates) and profits, more retailers are turning to innovative technology solution providers for the answers. We present selected companies globally that provide loss-prevention and related risk-reducing solutions across the retail industry.

Deep Dive | May 30, 2023 Premium

2Q23 US Livestreaming Tracker: Video-Sharing Platforms Overtake Social Media as a Live-Shopping Destination

Video-sharing platforms have overtaken social media as a destination for live shopping. Continuing our quarterly US Livestreaming Tracker series, we analyze findings from our latest proprietary survey of US consumers on the role of livestreaming in the shopping journey—covering livestreaming platforms, spending across various product categories and more.

Insight Report | May 23, 2023 Premium

ChatGPT and Generative AI: Five Things Retailers Should Know—Update

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

Infographic | May 23, 2023 Premium

The Retail Buzz Around Generative AI—Infographic: Examples and Applications in Retail

Generative AI (artificial intelligence) is creating quite the retail buzz; it has the potential to transform the retail industry. We present highlights on generative AI in this infographic, including examples and applications in retail.

Insight Report | May 15, 2023 Free Report

Unleashing the Power of Retail Media with First-Party Data and Location Analytics

Retail media networks (RMNs) underscore a boom in digital advertising. Building on first-party customer data, we explore how retailers can leverage location and macroeconomic data to improve their targeted advertising strategies by generating more accurate shopper profiles. This free report is sponsored by Placer.ai.

Insight Report | May 11, 2023 Premium

Countdown to China’s Singles’ Day 2023: Six Months To Go—What Brands and Retailers Should Know in Advance of the Shopping Festival

Singles’ Day, the largest online shopping festival globally, is six months away! We discuss what brands and retailers need to know to prepare for the festival in China, leveraging proprietary survey analysis on Chinese consumer behavior and preferences.

Event Coverage | May 9, 2023 Free Report

Shoptalk Europe 2023 Startup Pitch Competition: Recap—10 Innovators, Two Winners

Coresight Research hosted the Startup Pitch competition at Shoptalk Europe 2023. We present highlights from the presentations of each participating innovator and reveal the winners of the competition. Coresight Research is a research partner of Shoptalk Europe 2023.

Event Coverage | May 5, 2023 Premium

Hong Kong Web3 Festival: Generative AI, Standardization and Hong Kong’s Ambition To Fuel Web3 Development

Hong Kong has ambitions to become a global Web3 hub and financial center. We present insights from the inaugural Hong Kong Web3 Festival, covering the metaverse, Web3 developments, standardization and generative AI.