Insight Report | April 17, 2023 Premium TikTok Shop: How Brands, Merchants and Creators Can Sell Products Directly on the Social PlatformThe expansion of TikTok Shop indicates TikTok’s intent to pursue its e-commerce strategy in the US. We discuss what the shopping feature means for brands and retailers, covering how it works, the Affiliate Marketplace and retailer case studies. Read More
Insight Report | April 5, 2023 Premium ChatGPT and Generative AI: Five Things Retailers Should KnowGenerative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI. Read More
Event Coverage | March 23, 2023 Free Report Shoptalk 2023 “Shark Reef” Startup Pitch Competition: Preview—12 Innovators, Four Areas of Retail DisruptionWe offer a preview of the Shoptalk 2023 “Shark Reef” startup pitch competition, presenting the 12 participating technology innovators across four areas of retail disruption. Coresight Research is a research partner of Shoptalk 2023. Read More
Event Coverage | March 23, 2023 Premium MarketingPulse and eTailingPulse 2023: Retailers Leverage Localization, Web3, AI and Audio To Engage with Consumers in ChinaWe offer key insights from MarketingPulse and eTailingPulse 2023, discussing what retail companies are doing to succeed and expand in the China market. The event explored strategies around localization, Web3, AI and more. Read More
Innovator Profile | March 22, 2023 Premium Innovator Profile: Tolstoy Helps Brands Create Engaging Shopping Experiences Through Interactive, Shoppable VideoAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Tolstoy, an end-to-end video-commerce platform that enables brands to increase sales and shopper engagement by adding shoppable, interactive video to their digital surfaces. Read More
Insight Report | March 22, 2023 Premium China’s 2023 National People’s Congress: What Retailers Need To KnowWe analyze the retail implications of this year’s National People’s Congress, China’s annual legislative meeting, which took place March 5–13, 2023 in Beijing. Read More
Innovator Profile | March 22, 2023 Premium Innovator Profile: Nibble Facilitates One-to-One Price NegotiationAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Nibble, an AI (artificial intelligence) chatbot for e-commerce retailers that lets customers negotiate personalized prices on desired products or services. Read More
Insight Report | March 21, 2023 Premium The Last-Mile Race Intensifies: Target and Walmart Pave the Way in Delivery InnovationAs consumer demand for convenience and speed in the last mile grows, we discuss the innovative delivery initiatives of leading US retailers Target and Walmart—covering drones, sortation centers and more. Read More
Innovator Profile | March 21, 2023 Premium Innovator Profile: Seer Enables Content Creation and Personalization To Increase Consumer EngagementAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Seer, a content creation, communication and sales platform for retailers. Read More
Innovator Profile | March 20, 2023 Premium Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social MediaAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message. Read More
Deep Dive | March 20, 2023 Premium Retail-Tech Landscape: Robotics and AutomationRobotics and automation will increasingly play an important role as retailers look to invest in technologies to deal with margin pressures amid inflationary pressure and an uncertain macroeconomic environment. We present selected startups globally whose robotics technology solutions support brands and retailers in automating processes across selected categories. Read More
Innovator Profile | March 17, 2023 Premium Innovator Profile: Hark Transforms Customer Service with an AI-Powered SolutionAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts. Read More
Innovator Profile | March 16, 2023 Premium Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply ChainsAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains. Read More
Innovator Profile | March 15, 2023 Premium Innovator Profile: Frate Reduces the Impacts of Retail Returns on Profitability and the EnvironmentAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Frate, a returns management software provider that aims to reduce the impacts of returns on profitability and the environment. Read More
Innovator Profile | March 14, 2023 Premium Innovator Profile: Wink Provides Seamless Payment Experiences Leveraging BiometricsAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Wink, a software-as-a-service (SaaS) biometric identity and payments platform. Read More