Showing 169 posts

Analyst Corner—Blending Monetary Rewards, Experiences and Technology: Explore US Retail Loyalty Programs with Sujeet Naik

In this week’s Analyst Corner, Sujeet Naik, Analyst, discusses how US retailers can capture valuable customer data and drive sales through loyalty programs. What do consumers want, and what key trends are emerging in the loyalty space? We answer these questions, leveraging a proprietary US consumer survey.

Read More

Retail Shrink and ORC: Legislative Momentum Grows and New Tech Solutions Emerge To Tackle Theft

Continuing our regular series on retail shrink and organized retail crime (ORC), we focus this month on developments from the US and the UK. We discuss recent legislative changes and proposals, reported metrics on the prevalence of retail crime, and news about loss-prevention technologies. Plus, discover US consumer attitudes to theft and prevention measures in retail, as well as recent retailer commentary on shrink.

Read More