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RetailTech: What Do Data and AI Mean for Retail?

This report discusses the challenges that many retailers face in leveraging data effectively, as well as the as well as the strengths of artificial intelligence (AI) for retail data analysis. We use Coresight Research’s proprietary CORE framework to categorize and explain the benefits of AI for retailers.

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Market Outlook: Retail Technology Becomes Even More Crucial in 2021

In this Market Outlook, we discuss the global retail technology market in a pandemic-impacted retail environment. We present data on the size of the global market and its major segments, and we outline the primary market drivers in 2021. This report explores the competitive landscape and key tech trends across the segments of cloud computing, enterprise software, supply chain software, AI platforms and retail hardware.

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Coresight Research Innovator Showcase: Five Retail Technology Innovators Compete for Digital Outreach Opportunity

On February 18, 2021, Coresight Research hosted its Innovator Showcase—an online pitch competition between five retail technology innovators: Engagement Agents, Inspectorio, Newmine, Nexite and Savitude. We present highlights from the innovators’ pitches, as well as from the presentations of three early-stage retail startups that presented their businesses while the judges deliberated. We also reveal the winner of the pitch competition.

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Frictionless Grocery: Pandemic Ushers In Smart Checkout Technologies

Alongside the shift to e-commerce, the Covid-19 pandemic has been driving the digitalization of grocery at brick-and-mortar locations. In this report, we discuss three smart checkout technologies that grocery retailers are increasingly implementing in stores to meet heightened consumer demand for convenience, safety and efficiency in the physical shopping journey: automated checkout, smart carts and scan-and-go.

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Coresight Connect: Top 10 Takeaways from CES 2021 and NRF 2021—Presentation

On February 9, 2021, Deborah Weinswig, CEO and Founder of Coresight Research, hosted an exclusive Coresight Connect event for Coresight Research premium subscribers. Our analysts presented key insights from two of the biggest events in the retail industry: CES and NRF. The top 10 takeaways we dive into in this presentation include personalization in customer engagement, the benefits of data integration for retailers, technology-driven ways of reimagining the store, and more.

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Retail 2021: Global Trends

We present our key global retail and consumer trends for 2021, which fall under five umbrellas: the new consumer; the future of physical retail; the evolution of digital retail; doing good is good business; and discovering ways of transacting. The trends range from some of the biggest, multiyear, multicategory trends such as wellness and sustainability to more nascent or niche trends such as livestreaming and experiential e-commerce. In this free report, our analysts outline their predictions, as well as the details and impacts of each trend on various retail sectors and regions.

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NRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical Store

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility.

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Innovator Profile: Newmine Disrupts the Returns Management Market

As part of our Innovator Profile series, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. This free report is sponsored by Newmine.

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NRF 2021 Day Four: The Importance of Transparency in the Supply Chain; Optimizing the Online Shopping Experience

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day four of the event, which focused on the importance of a strong supply chain in enabling better supplier-retailer communication and facilitating reliable last-mile delivery. The benefits of optimizing the online shopping experience by increasing personalization also emerged as a key theme.

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CES 2021: Coresight Research CEO and Founder Deborah Weinswig Talks with Alibaba and Dick’s Sporting Goods

CES 2021, an event held by the Consumer Technology Association, took place on January 11–14. During the “Retail Trends: New Shopper” conference session, Deborah Weinswig, CEO and Founder of Coresight Research, delivered a presentation on six key trends in retail for 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. We present insights from the session.

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