Product TypeDeep Dive July 9, 2020 premium US Department Stores: Post-Crisis Outlook We explore the impacts of the coronavirus crisis on the US department-store sector and present an outlook for the remainder of 2020. This report also highlights technology innovators that may support the sector moving forward. We summarize our key estimates for 2020 and beyond in an infographic. Read More
Product TypeInsight Report June 17, 2020 premium Retail-Tech Landscape: Technology Companies Supporting Store Reopenings We continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies whose solutions can support retailers in reopening stores as they emerge from coronavirus lockdowns. Our landscape infographic summarizes these companies. Read More
Product TypeFlash Report June 11, 2020 premium Ulta Beauty Management Discusses Its Covid-19 Experience and Expectations for the Post-Crisis Reality Ulta Beauty management attended two events this week, in which they discussed the company’s experiences during the coronavirus pandemic and expectations going forward. We summarize the key insights—including store reopenings, the acceleration of virtual try-on technology, beauty trends and growth categories. Read More
Product TypeDeep Dive June 10, 2020 premium New Retail Models in the Global Apparel and Footwear Market As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by brands and retailers in the global apparel and footwear market, including ASOS and Macy’s. We discuss how brands are leveraging technologies to upgrade the shopping experience, providing extended options as part of the sharing economy and utilizing consumer data. Read More
Product TypeEvent Coverage June 4, 2020 premium Open for Business with Katie Finnegan, E-Commerce Expert: Innovating Toward Community in Brick-and-Mortar Retail As part of our Open for Business webinar series, we hosted Katie Finnegan, Chief Consumer Experience and E-Commerce Officer at Rite Aid. We present the transcript from this webinar, in which Finnegan offered insights into the future of brick-and-mortar retail, which is evolving to become more about community.Read More
Product TypeInsight Report May 28, 2020 premium Beauty Insights: The Future of Home Hair Color as Salons Reopen Salons are reopening across the US as coronavirus lockdowns are lifted. We assess the impacts of the Covid-19 lockdown and recovery on the home hair color product category and explore the possible future reality of the hair color sector over the next year.Read More
Product TypeInsight Report May 19, 2020 premium Consumer Tech Briefing: Augmented Reality Boosts Consumer Engagement during Coronavirus Lockdowns Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we look at the role of augmented reality in new product launches, which is enabling retailers to stay connected with consumers during coronavirus lockdowns and prepare for the post-crisis retail environment.Read More
Product TypeInsight Report May 5, 2020 premium Experiential Retail: VR Technology Drives Consumer Engagement and 70% Higher Conversion Rates Due to the widespread store shutdowns amid the coronavirus pandemic, consumers are shopping online for nearly all of their discretionary needs. We explore how brands and retailers can leverage virtual reality technologies to enhance their e-commerce offerings and engage with shoppers through experiential retail—while realizing benefits such as higher purchase conversion rates and wider reach to consumers.Read More
Product TypeInsight Report April 21, 2020 premium Consumer Tech Briefing: Coronavirus Crisis Spurs New Technological Innovations Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on digital tools that have been launched to encourage and track social distancing and hygiene during the ongoing coronavirus crisis.Read More
Product TypeInsight Report March 25, 2020 premium Retail-Tech Landscape: In-Store Digitalization In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative technology companies that are disrupting the retail industry. This landscape focuses on technology companies that are enabling the transformation of physical stores through artificial intelligence, machine learning and computer vision.Read More
Product TypeInsight Report March 17, 2020 premium Consumer Tech Briefing: Technology To Reduce Returns, Enhance Product Listings and Boost Brand Engagement Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on digital tools that have been launched recently to provide consumers with a richer, more informed shopping experience both online and in brick-and-mortar stores.Read More
Product TypeInsight Report February 18, 2020 premium Consumer Tech Briefing: Retailers Drive Customer Engagement through AR Technology Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on recent product launches involving augmented reality technology. Read More
Product TypeInsight Report February 10, 2020 premium Global Tourism: Improved Infrastructure and Enhanced Shopping Experiences Are Driving Airport Retail Sales As part of our quarterly Global Tourism series—which discusses domestic and international tourism themes and trends—we explore the booming airport retail market. Key factors contributing to the growth of the sector include the influence of Chinese travelers, the rise of budget airlines and enhanced shopping experiences and customer engagement.Read More
Product TypeInsight Report February 3, 2020 premium Retail in 2030: Lean, Spectacular, Transparent and Frictionless The last decade was a time of tremendous upheavel in retail. We lay out our vision of what retail will look like in 2030. Look for continued but slowly abating store closures, new smaller formats and far more experiential offerings.Read More
Product TypeInsight Report January 30, 2020 premium Beauty Insights: How Brands and Retailers Are Deploying Customization and Personalization Technologies We explore how beauty brands are leveraging technology to enhance their offerings. Some of the more interesting developments include smart devices with increased functionality and tools to boost consumer engagement with the brand.Read More
