Deep Dive 13 minutes PremiumUS Retail Returns: Reshaping Customer-Focused E-Commerce Coresight Research June 30, 2021 What's InsideReturns are an ongoing retail challenge and managing reverse logistics amid the pandemic-induced spike in e-commerce is putting increasing pressure on brands and retailers. We discuss key metrics within e-commerce product returns in the US and present four strategies that retailers can implement to improve the online returns process. Click here to read our sustainability insights on the hidden cost of retail returns. Contents (Click to navigate) What’s the Story? Why It Matters Retail Returns: A Deep Dive Retail Returns Key Metrics Retail Returns Strategies What We Think Implications for Retailers Implications for Technology Vendors This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Retail Shrink and ORC: US Small Business Owners’ Perspectives on Retail Theft, Plus New Measures To Combat Theft in New York, the UK and AustraliaUS Retail and Consumer Outlook, August 2023August 2023 US Retail Sales: Consistent Consumer Spending Drives Moderate Sales GrowthMarch 2023 US Housing Market Indicators: All Home Sales See a Sudden Monthly Rise
