Deep DiveThink Tank: US BOPIS, Curbside Pickup and Smart Lockers Are Reshaping Omnichannel Retail Coresight Research July 27, 2022 Reasons to ReadThe Coresight Research Think Tank series delves into the trends and segments that we have identified as presenting growth opportunities in retail in 2022 and beyond. Omnichannel fulfillment services, such as buy online, pick up in store, curbside pickup and smart lockers are now areas where retailers are making improvements to provide seamless shopping experiences. We analyze the following: Proprietary survey data indicating consumer preferences for collection vs. delivery Demographics on who uses collection vs. delivery, by age Types of products consumers have collected as well as retailers from which they collect Market drivers Themes we are watching, including examples of how retailers are digitally enhancing services Click here to read all of our Think Tanks. Contents (Click to navigate) Introduction What’s the Story? Why It Matters BOPIS, Curbside Pickup and Smart Lockers in the US: A Think Tank Consumer Preferences for Collection Services: Our Survey Data Competitive Landscape Market Drivers Themes We Are Watching What We Think Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: US Store Tracker Extra, November 2025: Burlington Stores Takes Total Opened Retail Space to 88 Million Square FeetRolling Metric Declines This Week: Weekly US Consumer Sentiment, Week 34, 2025—InfographicFinancial Sentiment Falls to 14-Month Low Ahead of Reciprocal Tariffs, But Policy Measures Aim to Stabilize Economy: China Consumer Survey InsightsAnalyst Corner—Trimming Waistlines and Spending: Exploring New Data on GLP-1’s Impact on Consumer Purchases, with John Mercer
