Event Coverage 8 minutesRegister for Free AccessTakeaways from Salesforce Dreamforce 2018: The Final Wave of AI is Just 1–2 Years Away, Plus the Pressure for Change in Social Media Coresight Research October 3, 2018 Executive SummaryThe Coresight Research team attended the Dreamforce software conference and analyst day hosted by software firm Salesforce, which was held September 25–28 in San Francisco. Our takeaways from this event include: Salesforce is focused on helping its users deliver seamless experiences through a 360-degree view of their customers. By helping people to rethink the world and core nonbusiness elements such as citizenship and governments, Salesforce can eventually impact much more than just businesses. The evolution of artificial intelligence (AI)comprises four waves and we are currently in the third wave in which digitalized real-world data contribute to AI’s development. Tech platforms, especially social media firms, are in an “arms race” for consumers’ attention and in doing so are pitching supercomputers against the human brain. Campaigners for more humane technology are arguing against this trend. Please Login to read the full report. Not a member? Register for a free user account. This document was generated for Other research you may be interested in: 10 Key Trends Shaping Livestreaming E-Commerce in 2023—Free InfographicUS and UK Retail Bankruptcies Latest, August 2023: Wilko Administration Bucks UK Discount Growth Trend2Q23 US Livestreaming Tracker: Video-Sharing Platforms Overtake Social Media as a Live-Shopping DestinationNovember 2023 US Retail Traffic and In-Store Metrics: Black Friday Boosts Traffic and Sales