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RetailTech Bites: What US Consumers Think About Retail Technologies—Electronic Shelf Labels, Facial-Recognition Software, GenAI

RetailTech Bites: What US Consumers Think About Retail Technologies—Electronic Shelf Labels, Facial-Recognition Software, GenAI

Primary Analyst:
John Mercer, Head of Global Research and Managing Director of Data-Driven Research
Contributors
Primary Analyst:
John Mercer, Head of Global Research and Managing Director of Data-Driven Research
Other Contributors:
John Harmon, CFA, Managing Director of Technology Research
Infographic

What's Inside

Our RetailTech Bites series spotlights key data related to retail technology.

In this graphic, we highlight proprietary survey findings on US consumers’ awareness and perceptions of electronic shelf labels, facial-recognition software and GenAI (generative artificial intelligence).

Methodology: The data in this graphic are informed by two online surveys of US consumers aged 18+, conducted by Coresight Research—400 respondents surveyed in September 2024 and 403 respondents surveyed in August 2024. At a total level, the results have a margin of error of +/- 5%, at a 95% confidence level.

Other relevant research:

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