We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

August 10, 2022 8 minutes

RetailTech: Associate Enablement Technologies—Using the Strengths of In-Store Staff as an Advantage Over E-Commerce Players

Primary Analyst: Coresight Research
Contributors
Primary Analyst: Coresight Research
Other Contributors:
John Harmon, CFA, Managing Director of Technology Research
Insight Report

What's Inside

There are a variety of hardware and software tools and platforms, such as tablets and artificial intelligence (AI)-powered clienteling software, that enable retailers to leverage one of their most valuable assets: the store associate.

We explore how retailers can arm their associates with technology to offer better, more knowledgeable service and so gain an advantage over e-commerce players. We discuss the macroeconomic context, highlighting the increasing need for associate enablement tools.

You are currently viewing a preview of this report.

Please select an access option to view the full report. Hide Options -

Get unlimited access to all our research with one of our subscription plans.

View Subscription Plans
or

Contact us to purchase this report.

Contact us
✕

This document was generated for

Emerging Technology Technology

Other research you may be interested in:

Retail Shrink and ORC: Cargo Theft Hits Record Levels in the US, Retail Crime Costs Soar in the UK

Store Tracker Extra: UK Store Openings and Closures—2024 Review and 2025 Outlook

February 2025 US Retail Sales Outlook: Growth Set for a Slowdown in February and March

Retail-Tech Landscape: Israel—January 2025 Update

To discuss our research or partnership opportunities, email contactus@coresight.com.

New York • Hong Kong • Lagos • London • Mangaluru (India) • Shanghai

Copyright © 2022 by CORESIGHT RESEARCH. All Rights Reserved​

Register for Our Free Daily Newsletter!

Stay up to date with our latest insights and events by subscribing to our newsletter.

By signing up, you agree to our Privacy Policy and Terms of Use. You can unsubscribe at any time.

Questions? Get in Touch.

Contact Us
Coresight Research
×wechat
Terms of Use Privacy Policy