Question of the WeekHow Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? Coresight Research October 7, 2019 QUESTION OF THE WEEK: How Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? US retailers trail their international counterparts marginally in adopting the “buy online, return in store” (BORIS) model, with 42.1% offering the service versus the international average of 46.7%, according to a 2018 OrderDynamics survey of retailers in seven countries. Omnichannel retailers see much higher rates of adoption. This document was generated for Other research you may be interested in: Weekly US Store Openings and Closures Tracker 2026, Week 21: JCPenney To Close StoresWeekly UK Store Openings and Closures Tracker 2026, Week 4: Malin + Goetz and Russell & Bromley File for AdministrationUS Consumer Sentiment Amid the Middle East Energy ShockCEO Brief: Early Holiday 2026 US Retail Expectations
