Question of the WeekHow Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? Coresight Research October 7, 2019 QUESTION OF THE WEEK: How Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? US retailers trail their international counterparts marginally in adopting the “buy online, return in store” (BORIS) model, with 42.1% offering the service versus the international average of 46.7%, according to a 2018 OrderDynamics survey of retailers in seven countries. Omnichannel retailers see much higher rates of adoption. This document was generated for Other research you may be interested in: Mixed Signals—Economic Optimism Continues But Consumers Feel the Strain on Personal Finances: China Consumer Survey InsightsDecember 2025 US Retail Sales Outlook: Projecting 3+% Growth for the New YearWeekly UK Store Openings and Closures Tracker 2026, Week 2: Greggs To Open 120 Net New StoresUS Retail and Logistics Holiday Hiring Hits Lowest Level in Over a Decade—Data Graphic
