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Holiday Bites: US Consumers’ Holiday Shopping Expectations—Survey Update

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Coresight Research
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Our Holiday Bites series features bitesize information on the shape and scale of consumer demand, retail sales and category performance in the 2020 holiday season. Click here to see more Holiday Bites as well as our in-depth research reports on US holiday retail.

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  • Some 31.2% of holiday shoppers have shopped or are shopping from fewer stores to reduce their trips to brick-and-mortar locations, benefiting formats such as mass merchandisers and warehouse clubs that offer multi-category and multibrand products.
  • Three in 10 holiday shoppers have switched or are switching some or all of their holiday spending from stores to e-commerce.
  • We have seen a very gradual uptick in the adoption of curbside and in-store pickup services.

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