Insight Report 12 minutes PremiumGenerative AI Latest: GenAI Chatbots and Apps Are Ready for Prime Time John Harmon, CFA, Associate Director of Technology Research February 8, 2024 What's InsideThe Generative AI Latest series provides regular updates on generative AI (artificial intelligence), also known as GenAI, globally—across retail, infrastructure and applications. This report details announcements from January 2024 and discusses three key trends we are watching: GenAI-powered chatbot tech, applications moving up the value chain and GenAI-powered copilots on next-generation smartphones. Companies mentioned in this report include: L’Oréal, IBM, Microsoft, Qualcomm, Salesforce, SAP, Walmart Other relevant research: Key Retail-Tech Themes at NRF 2024: Retail’s Big Show CES 2024 Wrap-Up: Top 10 Tech Takeaways Playbook: Six Quick Wins in Generative AI The Coresight Research CORE framework for generative AI in retail All Coresight Research coverage of GenAI in retail, including previous reports in the Generative AI Latest series Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: NRF 2023: Retail’s Big Show Wrap-Up—Business Agility, Purpose, Technology and Personalization Characterize Retail’s FutureInnovator Profile: Primis Offers Digital Tools To Improve the Post-Purchase Customer ExperienceInsights Video: Shoptalk 2023 HighlightsMacy’s Announces 150 Store Closures—A Turnaround Effort To Drive Performance
