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Innovator Profile | March 20, 2023 Premium

Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social Media

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message.

Deep Dive | March 20, 2023 Premium

Head-to-Head in US Drugstore Retailing: CVS Health vs. Walgreens Boots Alliance

CVS Health and Walgreens Boots Alliance are the top retailers in the US drugstore sector, offering a wide variety of medicines and other products. As part of the Coresight Research Head-to-Head series, we provide analysis of the companies’ revenues, financial performances and key strategies.

Analyst Corner | March 19, 2023

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Weinswig’s Weekly: Talking about Shoptalk 2023

This week’s note, “From the Desk of Deborah Weinswig,” discusses the Coresight Research team’s activities at the upcoming Shoptalk conference in Las Vegas in late March.

Innovator Profile | March 17, 2023 Premium

Innovator Profile: Hark Transforms Customer Service with an AI-Powered Solution

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts.

Insight Report | March 17, 2023 Premium

Data Dive: How Many Grocery-Store SKUs Are KVIs?

Food-price inflation remains highly elevated in the US. In this Data Dive, we consider new Coresight Research data on how many grocery store products US consumers claim to know the prices of in advance of shopping.

Store Tracker | March 17, 2023 Premium

Weekly US and UK Store Openings and Closures Tracker 2023, Week 11: UK Closures Up 44%

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. This week includes highlights from American Eagle Outfitters, BJ’s Wholesale Club, Guess?, Gap Inc. and Ulta Beauty, among others.

Event Coverage | March 16, 2023 Premium

3DLOOK, Clientricity and Trove Talk AI in Fashion Retail with Coresight Research

At the “AI in Fashion Retail” event, hosted by 3DLOOK and Shopify, Coresight Research participated in a panel discussing the impact of AI on fashion retail. Our insights span recommerce, sustainability, customer experience and personalization.

Event Presentation | March 16, 2023 Premium

US Consumer Outlook and US Retail Outlook for 2023—Presentation

This event presentation outlines the US retail and consumer outlook. We consider whether real declines in retail sales will continue, whether US retail is overinflated, why we may be entering an era of renewed services spending—and why the consumer economy resembles a game of chutes and ladders.

Innovator Profile | March 16, 2023 Premium

Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply Chains

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains.

Infographic | March 16, 2023 Free Report

CGI and 3D Product Imagery: The Future of Visual Merchandising in E-Commerce—Free Infographic

We present selected insights into the current state of product imagery in e-commerce and the challenges that brands and retailers face when producing and managing product visuals, based on Coresight Research survey findings. We also examine CGI as a potential solution for next-generation visual merchandising to help brands navigate a competitive marketplace. This free infographic is sponsored by Nfinite.

Event Coverage | March 16, 2023 Premium

TrailblazerDX 2023: Keynote Address—Salesforce Jumps on the Generative AI Bandwagon with Einstein GPT

Salesforce announced its new Einstein GPT generative AI technology at its TrailblazerDX developer conference in March 2023. We discuss this announcement and related developments.

Insight Report | March 16, 2023 Premium

February 2023 US Retail Sales: Total Sales See Second Month of Strong Expansion

In February 2023, US retail sales (excluding gasoline and automobiles) grew 6.5% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.

Insight Report | March 15, 2023 Premium

Walmart To Expand Its Health Footprint, Plans To Nearly Double Its Healthcare Centers by 2025

Walmart Health plans to expand into two more US states and open 28 new Walmart Health centers in 2024, bringing its US total to over 75 centers. We dive into where the company will expand, what the new centers will offer and what other retailers are doing in the healthcare segment.

Market Outlook | March 15, 2023 Premium

Market Navigator: US Apparel and Footwear Retailing—After the Bounce, What’s Next?

Launching our new, in-depth, data-rich Market Navigator series, we present a definitive guide on US apparel and footwear retailing. We explore market growth factors, the competitive landscape, consumer survey analysis, themes we are watching, retail innovators in the space, and more.

Innovator Profile | March 15, 2023 Premium

Innovator Profile: Frate Reduces the Impacts of Retail Returns on Profitability and the Environment

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Frate, a returns management software provider that aims to reduce the impacts of returns on profitability and the environment.