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Retail-Tech Landscape: Returns Management

While handling returns efficiently is one of retail’s costliest and most cumbersome tasks, technology innovations can help to overcome this operational challenge. We present selected startups globally offering innovative solutions for brands and retailers in returns management.

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Head-to-Head in European Online Apparel Retailing: ASOS vs. Zalando

We analyze leading European online apparel companies ASOS and Zalando, covering their business models; fast-fashion positioning and pricing strategies; financial metrics, including revenue growth, operating margins, marketing and fulfillment cost ratios; shopper profiles; automation and data-driven strategies; strategic partnerships and sustainable initiatives.

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Are NFTs a Game Changer in Retail Supply Chains?

Although the metaverse is expanding exponentially, with non-fungible tokens (NFTs) and blockchain technology making further inroads into retail, the application NFT technology within retail supply chains is still nascent. We discuss how NFTs can improve supply chain traceability, enhance authentication and boost security.

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Retail-Tech Landscape: Customer Loyalty Programs

Customer loyalty programs are an effective way for brands and retailers to increase customer lifetime value and thus enhance the top line and achieve sustainable growth. We present selected startups globally offering innovative solutions for brands’ and retailers’ customer loyalty programs.

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Livestreaming Latest, May 2022: TikTok, Media Companies and Leading Retailers Drive the Global Expansion of Live Shopping

As part of our Livestreaming Latest series, we present recent M&A and investment activity as well as three notable trends in the global livestreaming space—namely, the increasing popularity of TikTok live shopping, partnerships with media companies, and livestreaming campaigns by leading retailers. We also offer examples of recent livestreaming events from retail companies globally.

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