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Retail Shrink and ORC: Self-Checkout and Store Closures, the INFORM Consumers Act, US Retailer Commentary

In this first report in our new monthly series on retail shrink and organized retail crime (ORC), we discuss the size of the inventory shrink challenge in the US and present developments in theft and related incidents in the US and the UK from the past few months. We also provide commentary on the topic from US retailers’ recent earnings calls. This report covers the INFORM Consumers Act, Target’s store closures, Walmart’s self-checkout closures and more.

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Innovator Matrix: Workforce Management

As part of our Innovator Matrix series, which identifies the next generation of retail innovators across key technology segments, we analyze, evaluate and score the top 10 companies in the US workforce management space. Areas of innovation include communication and deskless workforce management, payroll and task management and scheduling tracking.

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Retail Shrink and Loss-Prevention Methods—Presentation

Loss-prevention events are becoming more frequent, impacting retailers’ profitability. How are retail companies tackling security challenges? We consider the factors causing retail shrink and the rise of ORC (organized retail crime), with examples from notable retail companies. We also discuss retail investment in loss-prevention technology, including RFID and video surveillance.

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