QUESTION OF THE WEEK:  How Does Amazon’s UK Apparel Offering Break Down?

With 1.2 million products, womenswear accounts for around two-thirds of Amazon’s UK clothing offering. The site lists around 660,000 menswear products. Almost 97% of the clothing products on Amazon.co.uk are listed for sale by third-party merchants.

Executive Summary

The Coresight Research team is in Las Vegas this week attending and participating in the Groceryshop 2019 conference, which runs September 15-18. In this report, we share our insights from the second day of the conference, which include:

  • Coresight Research’s proprietary survey suggests that 40% of retailers plan to invest in artificial intelligence (AI)/machine learning solutions in next 12 months.
  • Coresight Research introduced its proprietary SCORE framework for AI in grocery retail.
  • As AI evolves, personalization should address the aspirational “me,” instead of simply repeating past purchases.

Executive Summary

In our biweekly series Insights from China, we examine issues that affect international brands and retailers in China. We cover areas such as policy, consumer behavior, consumer sentiment, government regulations and the competitive landscape — as they affect business operations and the future outlook.

In this report, we look at brand mashups: brands collaborating with one another to launch new products.

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Executive Summary

  • Inditex reported 1H19 revenues of €12.8 billion, even with the consensus estimate of €12.8 billion and up 6.6% from the year-ago period. The company reported earnings per share (EPS) of €0.50, up 8.7% from the year-ago period of €0.46, but lower than the consensus estimate of $0.51.
  • Comparable store sales increased 5.0% in the quarter, on top of a 4% increase in the year-ago period.
  • Management reiterated its comparable sales growth projection of 4-6% for FY19.

Executive Summary

Amazon documents from 2018 obtained and reviewed by the website The Information contained previously unknown details about the company’s plans for its Amazon Go stores:

  • Amazon had planned to open 56 Go stores by the end of 2018 and 156 Go stores by the end of 2020. To-date, the company has opened 15 stores and announced 18 more.
  • The company forecast revenues to grow from $28 million in 2018 to $639 million in 2020, revenues of $500,000 per store in 2018 growing to $4 million per store in 2020.
  • Amazon’s 2018 forecast appears aggressive in terms of the planned store rollout, yet it provides some interesting details on the business’ revenues and the expected financial performance.

Executive Summary

On September 19, 2019, Salesforce announced two new industry-specific cloud-based CRM solutions: Manufacturing Cloud and Consumer Goods Cloud.

  • Consumer Goods Cloud enables consumer goods companies to drive revenue growth and maximize ROI through improved retail execution.
  • Manufacturing Cloud delivers a new level of business visibility and collaboration between the sales and operations teams in manufacturing companies.
  • The two new cloud platforms are expected to be generally available in October 2019, with Einstein Analytics for Consumer Goods expected to be generally available in February 2020.
  • The Consumer Goods Cloud broadens Salesforce’s product offerings in retail and consumer goods by providing specific functionality for improving retail execution and enhancing field rep retail stores visits, leveraging its Einstein AI technology.

Executive Summary

  • Infor reported fiscal 1Q20 revenues of $780.0 million, down 0.3% year over year and up 1.3% on a constant currency basis. Adjusted net income was $11.6 million, down 85.7% year over year.
  • Software-as-a-service (SaaS) was the fastest-growing segment, with revenues up 10.0% year over year, which more than offset a 16.7% decrease in software license fees.
  • Infor did not provide forward-looking information or guidance.

Executive Summary

  • H&M reported 3Q19 net sales of SEK 62.6 billion, up 12% year over year, higher than the 11% recorded in 2Q19 and with revenues slightly ahead of the consensus estimate of SEK 62 billion recorded by StreetAccount.
  • In local currencies, net sales growth was in line with the consensus estimate of 8% year over year.
  • H&M will publish its full 3Q19 report on October 3, 2019.

Executive Summary

This presentation was given as part of the Market and Brand Insights track at the Groceryshop conference. It discusses grocery retailers’ pain points, leading spending and investment in AI; and the grocery landscape, including which retailers are doing what with AI. It also presents results from proprietary surveys of retailers and tech leaders on AI in grocery.

Topics include:

  • Grocery retailer pain points, including personalization, waste and check-out
  • AI as a tool to facilitate operations and promote customer engagement
  • AI as a solution to the waste problem
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Executive Summary

With this report, we introduce Coresight Research’s SCORE framework for artificial intelligence (AI) in grocery retailing. This framework notes the value of AI to grocery retailers, and segments use cases into five critical areas:

  • Smarter customer engagement
  • Communication
  • Operational efficiency
  • Removing friction
  • E-commerce and omnichannel
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Executive Summary

The Coresight Research team was invited to attend Alibaba’s Taobao Maker Festival 2019 in Hangzhou, China, on September 12, the fourth year for the event. The Taobao Maker Festival will be of the largest scale with longest exhibition time from September 12-25. The Taobao Maker Festival has become a signature event to celebrate innovation and the creativity of Chinese merchants and designers.

  • The New Technology Zone showcased ideas and innovation by Chinese merchants related to lifestyle, entertainment, transportation and education.
  • The China Cool Zone leveraged the growing trend of “China Pride” among millennials and Gen Zers, with a modern interpretation and a re-invention of traditional culture.
  • Sneaker customization is growing rapidly as a way for China’s young generation to express individuality.

Executive Summary

On September 12, 2019, Gap hosted its investor day in New York City. The company provided an overview of its brands: Athleta, Old Navy, Gap, Banana Republic, and its direct-to-consumer brands, Hill City and Intermix. Highlights include:

  • Old Navy’s active lifestyle category is its fastest growing, and has hit $1 billion in sales.
  • Old Navy and Athleta are expanding inclusive sizing.
  • Athleta has grown at a 23% CAGR over the past 7 years and will open its first outlet store.
  • 20 Old Navy suppliers account for 60% of sourcing spending.
  • Banana Republic is focusing on appealing to younger consumers.
  • Splitting Gap and Old Navy into two brands is expected to create “dis-synergies.”

Executive Summary

The Coresight Research team is in Las Vegas this week attending and participating in the Groceryshop 2019 conference, which runs September 15-18. The conference brings together over 3,000 attendees and more than 200 speakers talking about the transformation of the retail industry, shifts in consumer behavior and innovations that are helping retailers keep up with fast-changing consumer expectations.

On September 15, Coresight Research CEO and Founder Deborah Weinswig kicked off the event by emceeing the Groceryshop Emerging Technology Spotlight.

  • The Emerging Technology Spotlight featured 19 innovative, early-stage technology companies that have developed e-commerce and in-store solutions for grocery, food and CPG companies.
  • Weinswig categorized the 19 participating companies into four buckets of retail disruption: Data and Insights; Next Generation Marketing; Improved Shopping Experiences; and, Operations and Supply Chain.
  • The audience voted through the Groceryshop app and site for the top five companies.

Executive Summary

European retailers are in a race to keep up with rising shopper expectations, against a background of shifting market forces. This report provides a view of the key challenges and priorities shaping European retailers’ omnichannel strategies. A collaboration between Coresight Research and Salesforce, the report is based on insights gleaned from a survey conducted with 470 senior retail executives across Europe, and through expert interviews with leading European retailers. Key findings include:

  • Omnichannel implementation is a priority for retailers, but most still have a lot to do. Full omnichannel implementation is a reality for only 14% of retailers surveyed, while nearly 60% are still in early stages of development and implementation.
  • Competition from online pure plays is a key driver for retailers’ omnichannel strategies due to the cost and complexity of integrating new systems into existing operations. European retailers face specific challenges, such as regulations on data privacy and security, when launching omnichannel operations.
  • Omnichannel leaders pursue long-term objectives, including strengthening customer relationships and increasing operational efficiency, rather than focusing on short-term gains such as increasing sales.
  • Omnichannel leaders envision the store of the future to be a place that will complement digital channels by offering customer engagement, personalization and experiences that customers can’t get online.
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Executive Summary

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Our monthly US Retail Sales Report reviews the latest sector data published by the US Census Bureau.

Highlights from our August US Retail Sales Report:

  • Total US retail sales excluding gasoline and automobiles increased 4.7% year over year in August, versus the5.6% year-over-year rise in July.
  • Furniture and home-furnishing stores sales fell 0.1% year over in August, following July’s 1.8% increase. The clothing sector saw sales increase 2.3% in August, following a 0.5% drop in July and a 2.4% drop in June. Department store retailers posted a sales decline of 4.8%, worsening from a 4.6% decline in July.
  • In August, nonstore retailers saw sales rise 14.3% year on year, following the 17.7% year-over-year rise in July, when sales had been boosted by Amazon Prime Day.
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