Executive Summary

With this series, 30 Global Retail Cities, we profile the world’s major shopping cities – from fashion capitals such as Milan to shopping hubs such as Honolulu and Bermuda. We curated the top retail stores in each city, along with must-see shopping districts, major retail events and innovative store formats.

Click here to view the full 30 Global Retail Cities series.

Highlights:

  • Mercedes-Benz Fashion Week Australia is Australia’s biggest fashion week.
  • T Totaler is an environmentally conscious tea boutique. Its products include loose-leaf tea and herbal blends packed in glass test tubes, recycled bags or pharmaceutical jars.
  • The Daily Edited is a fashion accessories brand that opened a flagship store dubbed “The TDE Apartment,” which sells home décor, daily essentials and bags, among other items.
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Executive Summary

September 20, 2019

  • This week’s note “From the Desk of Deborah Weinswig” looks at India’s Big Billion Days shopping festival.

In the news this week:

  • Shopify is bringing new tools for US hemp and CBD retailers, such as online store design, payment, shipping and marketing.
  • Ahold Delhaize has partnered with China-based tech firm Hanshow Technology to install electronic shelf labels that allow shoppers to access product information and also enable automated price cuts.
  • IKEA has started construction on a new ¥1 billion ($141 million) store in China’s southwest Yunnan province, scheduled to open next year.

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Executive Summary

  • Next reported 1H20 total sales of £2.01 billion, up 3.7% year over year, and slightly lower than the consensus estimate of £2.04 billion recorded by StreetAccount.
  • The company reported diluted EPS of 203.3 pence, up 8.8% year over year, and higher than the consensus estimate of 195.8 pence recorded by StreetAccount.
  • For FY20, management guided for total full-price sales to increase 3.6% year over year and for EPS to grow 5.2% year over year.

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Executive Summary

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Our US Monthly Retail Traffic and In-Store Metrics Report reviews year-over-year changes in selected store-based metrics, including sales, traffic and conversion rates.

Highlights from our August Retail Traffic report:

  • US store traffic declined 4.7% year over year in August. The conversion rate advanced 0.7 percentage points, average transaction value (ATV) grew 1.0% and the product return rate declined 0.1 percentage points.
  • August traffic varied over the course of the four weeks: The last week, heading into the three-day Labor Day weekend, performed the best. August 7 figures were low for sales, conversion rates, shopper yield, ATV and transaction volume.
  • The west experienced the largest decline in traffic at 6.1%, and the south experienced the largest decrease in sales at 1.9%. The midwest had the smallest decline in traffic at 2.2% and the largest increase in sales at 1.7%.
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Executive Summary

  • UK retail sales growth softened in August, driven by a sharp slowdown in reported growth for the small retailers that had been supporting total growth in recent months. By value, total retail sales were up 2.8% year over year in August versus 3.8% in July.
  • Larger retailers, which form the bulk of UK retailing, saw solid year-over-year growth of 3.5% in August, versus 3.1% in July.
  • Shop-price inflation stood at 0.6% in August, down from 0.8% in July.
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Executive Summary

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

Click here to view our full collection of Weekly US and UK Store Trackers.

  • In the US, year-to-date announced closures have already exceeded the total we recorded for the full year 2018. Coresight Research estimates announced US store closures could reach 12,000 by the end of 2019.
  • So far this year, US retailers have announced 8,567 store closures and 3,486 store openings. This compares to 5,844 closures and 3,258 openings for the full year 2018.
  • Year to date, UK retailers have announced 431 store closures and 635 store openings.
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Executive Summary

In our biweekly Supply Chain Briefing series, we discuss how technology is transforming the various stages of the retail supply chain, including product design, demand forecasting, manufacturing, logistics, warehousing, last-mile delivery and sales. We also discuss other developments that relate to the retail supply chain.

This report discusses micro fulfillment centers, which companies are increasingly using to streamline their supply chain.

  • Automated micro fulfillment centers are small-scale warehouses with robot-equipped picking facilities located in urban settings closer to consumers.
  • Companies such as Woolworths in Australia and Rami Levy in Israel have established micro fulfillment centers to make operations more efficient.

Below, we illustrate the seven major components of the retail supply chain, and some of the technologies that can support processes at various stages – from product design to end consumer.

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Executive Summary

In this report, we explain the buy online, return in store (BORIS) model in detail and assess how some US retailers are using this service to enhance their omnichannel retailing.

  • Retailers can add BORIS returns to store inventory — or ship to another store or distribution center (DC) at additional cost.
  • When launching BORIS, most retailers integrate inventory systems and invest in technologies such as order management systems that align online and offline channels.
  • Only 42.1% of US retailers currently offer BORIS, compared to the international average of 46.7%, according to OrderDynamics – but the rate is much higher at 70.5% among US omnichannel retailers, almost in-line with the international average of 72.6%.
  • BORIS is gaining traction among US retailers as it supports faster returns and provides upselling opportunities. Most consumers choose the BORIS model (about 58%) to avoid shipping fees, according to a UPS study.
  • When managing BORIS, retailers may face challenges tracking logistics and inventory, managing higher product return rates and handling additional costs.
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Executive Summary

The Coresight Research team has been in Las Vegas this week, attending and participating in the Groceryshop 2019 conference, which ran September 15-18. In this report, we share our insights from the fourth and final day of the conference, which include:

  • Product innovation will continue to drive the growth in the cannabidiol (CBD) market.
  • Chain retailers are the leading distribution channel for CBD products.
  • Experiences per square foot have become an important metric to measure physical store success.

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Executive Summary

The Coresight Research team is in Las Vegas this week attending and participating in the Groceryshop 2019 conference, which runs September 15-18. In this report, we share our insights from the third day of the conference, which include:

  • Data has become a crucial part of the value chain.
  • Companies should look beyond just consumer data.
  • US retailers should look to rapid the innovation happening overseas for inspiration.

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Executive Summary

  • Adobe reported record 3Q19 revenues of $2.83 billion, up 23.7% year over year and in line with the consensus estimate of $2.82 billion. Adjusted EPS was $2.05, up 18.4% year over year and beating the consensus estimate of $1.97.
  • Digital Experience revenue was $821 million, up 34% year over year, which includes Magento and Marketo. The integration of Adobe Experience Manager with Magento Commerce has led to strong performance in the integrated content and commerce offering, and Magento Commerce bookings grew more than 40% in the quarter.
  • 4Q revenue guidance of $2.97 billion was slightly below the $3.02 billion consensus estimate and adjusted EPS guidance of $2.25 was also below the $2.30 consensus estimate.

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Executive Summary

China’s Mid-Autumn Festival is a major holiday for Chinese families to gather, eat festive foods prepared especially for this holiday and enjoy the sight of the full moon, indicating the start of fall. The holiday falls on the 15th day of the eighth month in the Chinese lunar calendar, so it varies each year but this year was on September 13.

  • Over 100 million Chinese went on leisure tours in China during this year’s three-day holiday, according to the Ministry of Culture and Tourism of China.
  • Over 75% of Chinese tourists took part in some cultural activity, such as making mooncakes, said the Ministry of Culture and Tourism of China.
  • Box office receipts hit ¥790 million (around $111.64 million) during the holiday period, 49.9% year over year growth, according to the China Movie Data Information Network.

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Executive Summary

  • Ocado reported 3Q19 retail revenue of £386.3 million, up 11.4% year over year, slightly lower than the 11.5% year-over-year growth rate in 3Q18.
  • The company’s average orders per week grew 12.1% year over year, but the average order size was down 0.8% year over year.
  • Ocado attributes the growth to capacity enhancements at its fourth customer fulfillment centerin Erith, London.

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QUESTION OF THE WEEK:  How Does Amazon’s UK Apparel Offering Break Down?

With 1.2 million products, womenswear accounts for around two-thirds of Amazon’s UK clothing offering. The site lists around 660,000 menswear products. Almost 97% of the clothing products on Amazon.co.uk are listed for sale by third-party merchants.

Executive Summary

The Coresight Research team is in Las Vegas this week attending and participating in the Groceryshop 2019 conference, which runs September 15-18. In this report, we share our insights from the second day of the conference, which include:

  • Coresight Research’s proprietary survey suggests that 40% of retailers plan to invest in artificial intelligence (AI)/machine learning solutions in next 12 months.
  • Coresight Research introduced its proprietary SCORE framework for AI in grocery retail.
  • As AI evolves, personalization should address the aspirational “me,” instead of simply repeating past purchases.

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