Executive Summary

The Coresight Research team attended the ICSC New York Deal Making 2019 on December 10–12.

These are our key insights from the event:

  • Current trends in the marketplace reflect a reinvention of retail—not an apocalypse. Pop-ups are emerging as the greatest innovation in the use of physical space to engage with consumers, and digitally native companies are using this format to extend their presence to offline retail.
  • Omnichannel shoppers are more active shoppers.
  • Today’s consumer demands inclusivity, discovery, convenience and experience.
  • Sustainability is being woven through the entire retail experience and is also driving employee retention.
  • The availability of technologies has compelled retailers to undertake a paradigm shift from a profits-first approach to a consumer-centric operational model.

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Executive Summary

December 15, 2019

  • This week’s note “From the Desk of Deborah Weinswig” looks at how much holiday shopping US consumers have yet to do, and what that means for retailers.

In the news this week:

  • Walmart will offer grocery delivery by autonomous vehicle in its Houston location, working with multi-purpose vehicles developed by Nuro.
  • H&M will offer bicycle delivery in over 30 cities in the Netherlands, including next-day and for the same price.
  • Walmart has launched an initiative to train suppliers in India to more effectively scale and build capacity to more easily reach global consumers.

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Reasons to Read

In partnership with competitive intelligence provider DataWeave, we aggregated and analyzed pricing data for over 53,000 product listings on major US retailers’ websites on Black Friday and Cyber Monday 2019:

  • We look at the average discounts, greatest discounts and percentage of products discounted for a selection of retailers.
  • We review data on the electronics, furniture, health and beauty, men’s fashion and women’s fashion categories.
  • We also discuss price rises over the Black Friday and Cyber Monday period.
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Reasons to Read

Walgreens and Kroger announced a deal to expand the scope of their year-long alliance to source more products together to drive down costs, to sell one anothers private label products and integrate supply chains.

  • Kroger and Walgreens teamed up in late 2018 for a pilot program in which Kroger’s private label food brands are sold at 13 Walgreens stores in northern Kentucky
  • Kroger customers can pick up online orders at some Walgreens locations
  • In August 2019, the two companies expanded the pilot to more locations
  • The pilot includes Kroger Express, Kroger’s Our Brands and its organic food products

Selected Walgreens locations will offer a Kroger Express assortment of up to 2,700 products.

Kroger selected 17 of its stores to carry a curated selection of Walgreens health and beauty products such as beauty care, personal care, over-the-counter medicines and Walgreens’ private label brands No7 and Soap & Glory.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2019 major US and UK store openings and closures
  • 2019 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Dollar General and RTW Retailwinds in the US and Co-op and Ted Baker in the UK. We also discuss quarterly store openings/closures settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2019 year to date, filterable by sector and year. Click here to view.

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Executive Summary

The Coresight Research team is in New York for the ICSC New York Deal Making 2019 conference.

These are our key insights from day two of the event:

  • Experiential retail plays an important role in enticing customers away from the Internet and into the store.
  • Significant opportunity exists to integrate in-store technology to drive engagement, but retailers must ensure these tactics align with marketing efforts.
  • Outlets are experiencing a slowdown as value-for-money concepts move closer to the consumer, both online and offline.
  • Although online penetration in US grocery is just 3%, landlords are concerned that online growth in grocery could impact the physical store.
  • Buy online, pick up in store (BOPIS) services are driving significant changes for retailers and landlords.
  • Using convenience stores as community centers is on the rise.

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Reasons to Read

Costco, Cato and Buckle all reported slowing or negative growth in same-store sales in November, with all showing slowdowns in online sales.

  • Much of the slowdown can be attributed to the late Thanksgiving, which delayed the start of holiday shopping
  • Cyber Monday ended up in December this year, which also hurt November online sales
  • Cannabalization from new stores also hurt Costco same-store sales
  • Cato’s CEO indicated the company remains cautiously optimistic about total holiday sales, and Coresight Research believes total holiday sales this year will end up strong.
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Executive Summary

It is conventional wisdom that e-commerce will destroy retail real estate…but will it? Retail thought leader Deborah Weinswig, founder of Coresight, will detail the trends shaping retail’s future, and in turn, retail real estate. Using her global perspective and merchandising frame of reference – Deborah will delineate a clear path to landlord relevance that combines the digital and the physical.

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Reasons to Read

The legal market for marijuana continues to grow, and with it grow the opportunities for brands and retailers to serve recreational and medical users of the drug. This report presents the surprising results of a survey of marijuana users in US states where marijuana is legal for recreational uses, including:

  • Who uses marijuana
  • How often they use it
  • Why they consume it, including medical and nonmedical reasons
  • Popular methods of consumption (hint: old school rules)
  • Where they purchase marijuana
  • How much the average user spends
  • Use of cannabidiol (CBD) among marijuana users and the impact of marijuana use on alcohol consumption

For a number of metrics, we provide breaks by medical/nonmedical users of marijuana.

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Reasons to Read

We discuss why predictive analytics is establishing a growing role in retail.

  • We outline what predictive analytics is and why retailers are using it.
  • We review Coresight Research survey data on the scale of advanced analytics adoption among European retailers and on the ways in which US retailers see advanced analytics supporting their retail sectors.
  • We note some of the major software giants with a presence in inventory optimization and emerging innovators that are focused on demand forecasting.
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Reasons to Read

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. We explore Tencent’s Smart Retail ecosystem, covering the following key components:

  • Social app WeChat and the power of mini programs for businesses
  • Online and offline retail expansion by partnership and investment, including JD.com as the online retail pioneer and as an extended retail arm for Tencent
  • Mobile payment and facial-recognition solutions
  • The exploitation of Tencent’s strength in the gaming and entertainment sectors
  • Using cloud and AI technologies to empower businesses
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Reasons to Read

The US beauty sector is expected to see strong sales this holiday season, with consumers indicating that beauty and personal care items will be popular as gifts. Brands and retailers have therefore been making efforts to capitalize on this opportunity.

We discuss the following key trends in how multiple major players—such as Macy’s, Sephora and Ulta Beauty—are engaging with potential customers:

  • The launch of advent calendars
  • The release of new, festive-themed products
  • The curation of holiday-exclusive collections
  • Collaboration between online and offline retailers
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Reasons to Read

China’s tier system classifies cities based on perceived level of economic development, residents’ buying power, consumer sophistication and other factors. With economic prosperity spreading deeper into the country, lower-tier cities are attracting greater attention:

  • Personal consumption in lower-tier areas is growing at double the rate it is in tier-1 cities
  • Internet access is high and growing, but the e-commerce penetration rate is low
  • These factors plus rising incomes in these areas spell growing opportunity

But the demographics in lower-tier areas are different: The average age of an Internet user and online shopper is different, there is a preference for group buying and a number of other characteristics mean retailers need to tailor campaigns to these areas.

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Reasons to Read

Dollar stores have remained resilient amid a tough climate for brick-and-mortar retail. While many retailers close stores, dollar stores defy the trend by continuing to expand.

  • Dollar stores’ focus on lower-income consumers and significantly lower prices have shielded them from e-commerce disruption
  • But, faced with growing digital pressure, dollar stores are upping their digital games
  • Dollar stores are also betting on grocery and private-label brands to drive sales and improve profitability

Read more to see what dollar stores are doing to maintain growth amid the fast-changing retail landscape.

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QUESTION OF THE WEEK: How Does Cyber Week 2019 in the US Compare to Alibaba’s Singles’ Day?

Alibaba posted total gross merchandise volume (GMV) of $38.4 billion during its annual Singles’ Day shopping festival this year, while brands and retailers in the US generated a combined $24.6 billion in online revenue over four days leading up to Cyber Monday.

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