Reasons to Read

London retailers are pulling out all the stops to drive foot traffic this year, these are some of the highlights of what we discovered:

  • Instagrammable moments themed after popular movies
  • Central London railway stations transforming into shopping destinations
  • Christmas-themed augmented reality
  • Winter carnivals within stores to attract shoppers
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QUESTION OF THE WEEK: How Does Poor In-Store Execution Impact the Profitability of Grocery Retailers?

Poor in-store execution can easily lead to issues such as infrequent stock replenishment and misplaced stock-keeping units which can have a negative impact on sales. 51% of grocery retailers surveyed said they lose 5–10% of sales to store operations issues, while over a third of respondents said they lose more than10% in sales annually due to poor in-store execution, according to an October 2019 survey by Coresight Research.

Reasons to Read

New York City department store windows have been a must-see holiday destination for decades. In addition to these flagship store windows, Coresight Research visited some of New York City’s newer, more innovative shopping centers along with some of the must-sees.

  • Rockefeller Center’s towering iconic Christmas tree attracts many for the photo opp, but nearby Saks Fifth Avenue puts on a spectacular light show on the façade of its Fifth Avenue flagship store.
  • The Shops at Columbus Circle feature twelve, 14-foot stars that hang from the ceiling of the 150-foot great room overlooking Central Park.
  • Newly opened Hudson Yards is already creating holiday traditions with a Black Friday light and music installation called Shine On, synchronized to the sound of holiday music.
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Executive Summary

E-commerce platforms and offline merchants celebrated China’s last major shopping festival of the year, Double 12, on December 12.

  • Taobao and Tmall offered over 10 million products for Double 12. Shoppers born after 1990 were the primary consumers, purchasing more health-oriented products.
  • Alibaba’s new $1.4 billion subsidy program on Juhuasuan attracted over 5 million consumers during the shopping festival. Total gross merchandise volume (GMV) generated from the group-buying platform in lower-tier cities increased 41% year over year on Double 12.
  • Alipay partnered with local services platforms in Alibaba’s ecosystem to roll out the Double 12 Lifestyle Festival, which provided a variety of discounts through offline merchants.
  • JD.com saw strong consumption from lower-tier cities and high popularity of consumer-to-manufacturer (C2M) products during its 12-day shopping event.

Executive Summary

The Coresight Research team was in Hangzhou on December 18 for the second Alibaba ONE Business Conference. Here’s what we heard from Alibaba and other companies:

  • There is no division between online and offline, according to Daniel Zhang, Executive Chairman and CEO of Alibaba Group: Digitalization helps businesses connect the two channels to better serve consumers.
  • Alibaba’s innovative digital ecosystems help businesses acquire new customers.
  • Tmall Intelligence Center (TMIC), Tmall’s dedicated research and development arm, helps brands and retailers launch new products to stay competitive.
  • Alibaba’s workplace app, Ding Talk, aims to help businesses digitalize business operations to improve efficiency.

Reasons to Read

UK retail saw a weak start to the 2019 holiday season. Because Black Friday fell so late this year, it was not captured in the ONS’s unadjusted November 2019 data, but even adjusted for that factor, we saw a sequential slowing of UK retail sales growth in November across a number of sectors.

  • Grocery was soft while year-over-year growth at clothing and department stores turned negative
  • Electrical-goods retailers saw sales fall
  • Furniture stores were also down year over year—showing continued weak demand for big-ticket categories
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Reasons to Read

ur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2019 major US and UK store openings and closures
  • 2019 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Shopko Optical and home-furnishings retailer RH in the US and House of Fraser in the UK.

Click here to view our full collection of Weekly US and UK Store Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2019 year to date, filterable by sector and year. Click here to view.

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Executive Summary

December 22, 2019

  • This week’s note “From the Desk of Deborah Weinswig” looks at exclusive data on US retailers’ Black Friday and Cyber Monday online pricing strategies.

In the news this week:

  • Costco has expanded its same-day delivery of alcohol to 200 of its stores in 11 US states through its partnership with Instacart.
  • UK maternity retailer Mothercare secured a new lease on life with a five-year deal with Boots to sell its products in Boots stores across the UK.
  • Singapore fashion start-up Zilingo has acquired Sri Lanka software company nCinga and will use nCinga’s manufacturing execution system software.

Reasons to Read

Alibaba Group and Amazon dominate their home markets, but the two e-commerce giants are now making moves into Southeast Asia, India and other international arenas. The companies are leveraging technology to increase their respective market penetration and assert their global presence. 

We discuss key insights into the competition between Alibaba and Amazon, covering the following topics: 

  • The different business models of the two companies, including operating segments and retail ecosystems—which for Alibaba entails its “New Retail” concept 
  • A comparison of revenues over the last five years 
  • Amazon’s financial performance in 2018 and 2019 so far 
  • Internally developed technologies that are driving the rapid growth of Alibaba and Amazon 
  • The global expansion strategies of both companies and Amazon’s presence in China 
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Reasons to Read

Seeking to optimize store management and enhance the in-store experience, many retailers are exploring advanced technology solutions such as computer vision, which uses complex image processing algorithms that turn digital images of the shelf into information and analytics around areas such as out of stocks and planogram compliance. Solid store management is also critical to:

  • Avoiding sales losses
  • Delivering a better shopping experience
  • Increasing consumer engagement
  • Supporting online offerings, especially BOPIS
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Reasons to Read

The landscape of China’s digital economy has changed dramatically, with some existing players losing share of consumers’ time spent on digital platforms (e.g., Baidu), and a number of new companies gaining share (such as Internet unicorn ByteDance, which owns TikTok).

We assess the current marketplace and review a number of trends across the following key topics:

  • The changing popularity of different digital ecosystems among mobile users
  • The evolution of Alibaba’s and Tencent’s stock prices
  • The investment portfolios of Alibaba and Tencent

Our infographic maps Alibaba’s and Tencent’s digital ecosystems.

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Executive Summary

The Coresight Research team was in New York City for the Messe Frankfurt X Conscious Fashion Campaign, at which the Messe Frankfurt Texpertise Network announced a new collaborative initiative with the Conscious Fashion Campaign and the United Nations (UN).

These are our key insights on the significance of the partnership:

  • The collaborative initiative seeks to accelerate achievement of the UN Sustainable Development Goals (SDGs).
  • The international fashion and textile industry can play a key role in achieving the SDGs.
  • New business models are emerging that can help, such as resale, recycling and subscriptions.

Reasons to Read

This report is part of a biweekly series in which we discuss developments in China under the banner of “New Retail.” We offer insights into recent news, with a focus on digitalization and strategic collaborations.

This week, highlights include the launch of a Christmas mini program on WeChat by Dior, the opening of Christian Louboutin’s flagship store on Tmall and Alibaba’s investment into milk-delivery startup Tianxianpei.

The appendix details the last 12 months of New Retail developments in China.

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Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Highlights from our November Retail Traffic report:

  • US store-based traffic fell at a faster rate in November than October’s 5.5% decline
  • Black Friday provided a boost, although retail traffic was still lower this Black Friday than last year
  • Transaction volume also slipped, although at a slower rate and with a Black Friday increase

The bright spots were conversion rates, returns and shopper yield, all of which posted improved results.

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