Reasons to Read

Target’s recent investment community meeting was an opportunity for the company to celebrate its success in delivering 11 straight quarters of comp growth following a challenging few quarters in 2016 and 2017.

This report looks at the secret to Target’s success, including:

  • Delpoying store-based technology solutions to reduce out of stocks for key SKUs.
  • Expanding its digital offering and pick up options to drive growth as customers who buy through more channels and use more pick up options also spend more.
  • Leveraging its Shipt acquisition to up not only its own delivery game but also to drive revenues by providing delivery services for other retailers—including some competitors.

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Reasons to Read

The World Health Organization recently announced it believed the coronavirus outbreak had peaked in China. But with tens of thousands still sick, people continue to avoid public places—even work. The result has been a boom in online services of all kinds:

  • Platforms are offering online consultations with doctors for people who want to avoid hospitals (where most people in China would go for ordinary care).
  • Online platforms are delivering exercise classes to people’s homes.
  • Online work collaboration tools are booming as people work remotely.

Will this trend create permanent consumer behavior changes or will all return to normal once the outbreak is over? This report looks at what is trending and the prospects for long-term change.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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Reasons to Read

With the world’s oldest retailer (founded in 1670) ready to delist from the Toronto Stock Exchange as it completes the share buyback program to take the company private, the question arises: What’s next for the erstwhile HBC now that it is in private hands, and what does that mean for retail?

This report looks at the company’s current state, including:

  • A greatly reduced store fleet—shrunk around 30%.
  • How much of that reduction came via the sale of Lord & Taylor to rental service Le Tote.
  • A greatly reduced real estate portfolio.

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Reasons to Read

When Amazon launched Prime back in 2005, few could have imagined it would turn into the cash-cow it has for the online juggernaut. Loyalty programs are not new to retail, but few traditional retailers have been able to replicate Prime’s success.

With Walmart+, the big box retailer looks set to: 

  • Launch a loyalty program of its own that should drive engagement. 
  • Enhance its offering with brick and mortar perks Prime cannot match. 
  • Experiment with different price points and service levels. 

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Reasons to Read

As of week three of the US tax refund season, the more or less normal patterns of the first two weeks have shifted dramatically: In week three, the number of refunds issued was down significantly, but the total value of those refunds was down even more significantly.

This report looks at:

  • Where we are as of week three in terms of refunds—and what that may mean for the rest of the season.
  • How people see their refunds: as a way to boost savings to for a new purchase.
  • How age and gender affect perceptions of and plans for tax refunds.
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Reasons to Read

This is the first report of a series in which we explore new models of retailing across different sectors and channels. We will discuss how retailers and marketplaces are introducing new ways of selling and how consumers are changing the ways they shop. In this report, we focus on new retail models in e-commerce, with highlights from major players Alibaba and JD.com, among others.

E-commerce platforms, particularly in China and the US, are:

  • Using technologies to improve the shopping experience—including livestreaming functions and new storefronts.
  • Implementing extended features to better serve customers—such as dropshipping and alternative payment options.
  • Using consumer data to target shoppers effectively—by helping brands to adopt a consumer-to-manufacturer business model.
  • Forming partnerships to diversify offerings.

Launching creative initiatives to extend reach to customers—such as shoppable fashion TV shows.

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Reasons to Read

While retail struggles to attain low single-digit growth in the West, China’s retailers have been enjoying steady, healthy growth rates—and a population eager to adopt the latest technology. While this rapid growth can be partially attributed to it starting from a low base, there is a lot Western retail can learn from China to futureproof itself as digital continues its relentless march.

This report looks at how retailers can leverage data to futureproof their business, and leverage new technology that consumers are looking for, including:

  • Walletless payments using mobile devices.
  • Social commerce leveraging KOLs and social media.
  • Creating shopping festivals to drive sales.
  • Creating new store formats to drive foot traffic.
  • Brand collaborations to create a unique offering.

 

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Reasons to Read

Walmart’s new third-party vendor service (WFS) looks a lot like Amazon’s ecosystemWhen a customer places an order on Walmart.com, WFS picks, packs and ships to the customer on the third-party seller’s behalf. WFS also handles customer support and returns. 

This report looks at Walmart’s new program and what it means for the business: 

  • The company has said it needs to scale its online business to make it profitable: Supporting third-party vendors helps it do that. 
  • Walmart’s new offering also helps it compete more effectively with Amazon. 
  • Walmart’s third-party offering may not be as robust as Amazon’s, but it is supported by a fleet of brick and mortar locations across the country that Amazon lacks. 

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Reasons to Read

March 8 will mark International Women’s Day, an annual event that has been treated in recent years as another shopping festival—representing an opportunity for brands and retailers to launch price promotions and marketing campaigns. We discuss how the retail industry in China is capitalizing on International Women’s Day this year, focusing on e-commerce.

  • E-commerce platforms—such as JD.com and Tmall—began promotions early this year, with focused digital campaigns.
  • Innovative promotional strategies are being implemented in the beauty sector.
  • Marketing campaigns have been launched on high-traffic social media platforms, including WeChat.
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Reasons to Read

China and its citizens are going to great lengths to avoid exposure to and to contain the coronavirus. Most are avoiding public places—and in some locations governments have imposed quarantines that further restrict movement. This has hit purveyors of discretionary products hard. Many are responding with creative techniques to reach and keep consumers engaged. This report looks at what Western and local brands are doing, such as:

  • Offering services online, such as exercise classes.
  • Donating money or products—then publicizing the donation.
  • Leveraging KOLs and other spokespeople.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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QUESTION OF THE WEEK: How Many US Consumers Are Changing Their Behavior Due to the Coronavirus Outbreak?

When Coresight Research surveyed US consumers on February 25–26, over one-quarter (27.5%) said that the coronavirus outbreak is prompting them to currently avoid, or limit their visits to, public areas or change their travel arrangements. Well over half of respondents (58.0%) expect to do so if the outbreak worsens in the US. Among those currently changing their behavior, 47% say they are avoiding or limiting visits to shopping centers/malls. Among respondents likely to change their behaviour if the outbreak worsens, 75% expect to avoid malls—with this type of location topping the list of those to be avoided.

Reasons to Read

In each report in the Weinswig’s Weekly series, Coresight Research CEO and Founder Deborah Weinswig reflects on a topical theme in retail. This week’s note “From the Desk of Deborah Weinswig” looks at Amazon’s foray into cashierless grocery with its new Amazon Go Grocery format.

Each report also includes the following content:

  • Recent retail and technology headlines from Asia, Europe, Latin America and the US—this week’s highlights include Sephora, Puig and Prada.
  • Macroeconomic updates for Asia, Europe, Latin America and the US
  • An earnings calendar for Coresight 100 companies
  • A calendar of upcoming retail events

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures
  • 2020 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Amazon and Modell’s Sporting Goods in the US and Boux Avenue in the UK. We also discuss quarterly store openings/closures settlements following the release of quarterly company filings this week.

Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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Reasons to Read

With fears of a global coronavirus pandemic spreading, US consumers are already becoming cautious—and if the situation worsens (or even the perception of the situation), US consumers could dramatically change habits to reduce the risk of infection, and this could hit retailers hard.

This report draws on a proprietary Coresight Research survey that found many consumers are already avoiding public places.

  • Over a quarter of respondents say they already avoid public places or have changed travel plans—and that jumps to well over half if the outbreak worsens.
  • Hardest hit are likely to be malls, shopping centers and other crowded locations.
  • Restaurants, theaters and other discretionary spending destinations could also be hit.

Click here to view Coresight Research’s ongoing coverage of the coronavirus outbreak.

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We present Three Things You Need To Know on US Furniture and Furnishings E-Commerce. Find the full report here.

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