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What's Inside

This Insights Video is an on-demand replay of our December 2023 Premium Subscriber Call.

Sunny Zheng, Senior Analyst at Coresight Research, and John Harmon, Managing Director of Technology Research at Coresight Research, dive into the transformative power of generative AI (artificial intelligence) in retail. They present our latest thinking and research on the topic, including use cases and insights on the technology’s benefits.

Watch the video and view the accompanying presentation to discover:

  • How generative AI can enhance customer engagement and satisfaction in the retail sector
  • How retailers have leveraged generative AI to create personalized shopping experiences
  • How the technology contributes to improved customer loyalty and increased sales
  • Which emerging technologies or advancements in generative AI are set to have the most significant impact on the retail landscape

Other relevant research:

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