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• Although U.S. retailers can take learnings from China, they will need to adapt livestreaming ecommerce strategies to U.S. market conditions to effectively engage consumers and drive sales;
• In adopting livestreaming, retailers should look to build lasting relationships with viewers, starting from targeting the right customers and connecting with them through the appropriate platform or channel; and
• Livestreaming is more than a marketing tool; it bridges the divide between the digital channel and physical store, which is particularly important in the short term as consumers remain wary of visiting public places amid pandemic recovery.