RetailTech: Frictionless Check-In—Seamless Shopping Starts with Store Entry Through Biometrics and More

Published – May 2024

The path to seamless shopping begins at store entry. What technologies can checkout-free stores use to achieve frictionless check-in? We discuss credit-card scanning, biometrics and more.

This report is part of our RetailTech series, which explores developments, insights and implications related to established and emerging technologies that are shaping the retail landscape.

Data in this research report include:

• Estimated US market size for checkout and payment technology, 2019–2028

Introduction

Market Scale and Opportunity

Frictionless Check-In—Seamless Shopping Starts with Store Entry: Coresight Research Analysis

1. QR Code, Credit Card or Palm Scanning: Causing a Pause
2. NFC: No Apps Needed
3. Cellphone Data and Bluetooth: Customer-Identification Tech That Hasn’t Taken Off
4. Facial Recognition: Future Potential but Consumer Reassurance Required

What We Think

• Implications for Brands/Retailers
• Implications for Technology Vendors

Notes

8-page PDF report

AiFi, Apple, Grabango, Trigo, Walgreens

Estimated US Market Size for Checkout and Payment Technology (Left Axis; USD Bil.) and YoY Growth (Right Axis; %)