Insight Report | September 1, 2022 Premium Introducing the New Tech 20: The Global Retail-Tech Leaders in 2022 and BeyondWe present our updated Tech 20 focus list of the most important and influential retail technology companies that we believe our readers and subscribers should pay attention to. Read More
Insight Report | August 10, 2022 Premium RetailTech: Associate Enablement Technologies—Using the Strengths of In-Store Staff as an Advantage Over E-Commerce PlayersArtificial intelligence (AI)-powered clienteling tools enable retailers to leverage one of their most valuable assets: the store associate. We explore how retailers can arm their associates with technology to offer better, more knowledgeable service and so gain an advantage over e-commerce players. Read More
Insight Report | July 6, 2022 Premium RetailTech: Warehouse Management Platforms—Enhancing the Central Nervous System of the Supply ChainWarehouses form the central nervous system of the supply chain, connecting supply and demand. We discuss the functional areas of warehouse management platforms, enabling technologies (such as artificial intelligence and robotics) and leading warehouse management software solution providers. Read More
Deep Dive | February 7, 2022 Free Report Opportunities in Retail Returns: Driving Down Costs and Driving Up SustainabilityReturns are a significant and growing issue for retailers, substantially impacting revenues and costs, customer satisfaction and loyalty, as well as sustainability. We analyze the returns challenge in US retail and explore how retailers can best handle and mitigate returns. This free report is sponsored by SAP. Read More