March 21, 2023 Event Coverage Premium Microsoft Ability Summit 2023—The Latest Trends in AI and Inclusive TechnologyThe Microsoft Ability Summit 2023 explored the importance of inclusivity and how to use technology and policy to expand opportunities for persons with disabilities. We present key insights from the event on these topics and more.
March 20, 2023 Innovator Profile Premium Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social MediaAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message.
March 20, 2023 Deep Dive Premium Head-to-Head in US Drugstore Retailing: CVS Health vs. Walgreens Boots AllianceCVS Health and Walgreens Boots Alliance are the top retailers in the US drugstore sector, offering a wide variety of medicines and other products. As part of the Coresight Research Head-to-Head series, we provide analysis of the companies’ revenues, financial performances and key strategies.
March 20, 2023 Deep Dive Databank Members China Consumer Tracker: Understanding Luxury ShoppersThis week, we take a closer look at how consumers in China engage with the luxury sector. Our biweekly China Consumer Tracker presents an update on Chinese consumers’ behaviors and sentiment.
March 20, 2023 Deep Dive Premium Retail-Tech Landscape: Robotics and AutomationRobotics and automation will increasingly play an important role as retailers look to invest in technologies to deal with margin pressures amid inflationary pressure and an uncertain macroeconomic environment. We present selected startups globally whose robotics technology solutions support brands and retailers in automating processes across selected categories.
March 19, 2023 Analyst Corner Register for Free Access Weinswig’s Weekly: Talking about Shoptalk 2023This week’s note, “From the Desk of Deborah Weinswig,” discusses the Coresight Research team’s activities at the upcoming Shoptalk conference in Las Vegas in late March.
March 17, 2023 Innovator Profile Premium Innovator Profile: Hark Transforms Customer Service with an AI-Powered SolutionAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts.
March 17, 2023 Insight Report Premium Data Dive: How Many Grocery-Store SKUs Are KVIs?Food-price inflation remains highly elevated in the US. In this Data Dive, we consider new Coresight Research data on how many grocery store products US consumers claim to know the prices of in advance of shopping.
March 17, 2023 Store Tracker Databank Members Weekly US and UK Store Openings and Closures Tracker 2023, Week 11: UK Closures Up 44%Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. This week includes highlights from American Eagle Outfitters, BJ’s Wholesale Club, Guess?, Gap Inc. and Ulta Beauty, among others.
March 16, 2023 Event Coverage Premium 3DLOOK, Clientricity and Trove Talk AI in Fashion Retail with Coresight ResearchAt the “AI in Fashion Retail” event, hosted by 3DLOOK and Shopify, Coresight Research participated in a panel discussing the impact of AI on fashion retail. Our insights span recommerce, sustainability, customer experience and personalization.
March 16, 2023 Event Presentation Premium US Consumer Outlook and US Retail Outlook for 2023—PresentationThis event presentation outlines the US retail and consumer outlook. We consider whether real declines in retail sales will continue, whether US retail is overinflated, why we may be entering an era of renewed services spending—and why the consumer economy resembles a game of chutes and ladders.
March 16, 2023 Innovator Profile Premium Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply ChainsAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains.
March 16, 2023 Infographic Free Report CGI and 3D Product Imagery: The Future of Visual Merchandising in E-Commerce—Free InfographicWe present selected insights into the current state of product imagery in e-commerce and the challenges that brands and retailers face when producing and managing product visuals, based on Coresight Research survey findings. We also examine CGI as a potential solution for next-generation visual merchandising to help brands navigate a competitive marketplace. This free infographic is sponsored by Nfinite.
March 16, 2023 Event Coverage Premium TrailblazerDX 2023: Keynote Address—Salesforce Jumps on the Generative AI Bandwagon with Einstein GPTSalesforce announced its new Einstein GPT generative AI technology at its TrailblazerDX developer conference in March 2023. We discuss this announcement and related developments.
March 16, 2023 Insight Report Premium February 2023 US Retail Sales: Total Sales See Second Month of Strong ExpansionIn February 2023, US retail sales (excluding gasoline and automobiles) grew 6.5% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.