1 minuteFree ReportEast-to-West Learnings: How E-Commerce Platforms in China Provided Support for Merchants during the Coronavirus Outbreak Coresight Research May 1, 2020 Figure 1. China’s Major E-Commerce Platforms: Reduced Fees for Merchants Source: Company reports/Coresight Research Figure 2. China’s Major E-Commerce Platforms: Loans to Merchants Source: Company reports/Coresight Research Western firms can learn from Chinese e-commerce platforms—such as Alibaba and JD.com—and alleviate the financial burden for merchants on its platforms, such as by reducing service fees and offering loans. This support could reduce the impact of the coronavirus on retail and ease recovery for retailers. This document was generated for