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East-to-West Learnings: How E-Commerce Platforms in China Provided Support for Merchants during the Coronavirus Outbreak

East-to-West Learnings: How E-Commerce Platforms in China Provided Support for Merchants during the Coronavirus Outbreak

Figure 1. China’s Major E-Commerce Platforms: Reduced Fees for Merchants

 

 

 

 

 

 

 

 

 

 

Source: Company reports/Coresight Research

Figure 2. China’s Major E-Commerce Platforms: Loans to Merchants

 

 

 

 

 

 

Source: Company reports/Coresight Research

Western firms can learn from Chinese e-commerce platforms—such as Alibaba and JD.com—and alleviate the financial burden for merchants on its platforms, such as by reducing service fees and offering loans. This support could reduce the impact of the coronavirus on retail and ease recovery for retailers.