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Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | May 23, 2023 Premium

ChatGPT and Generative AI: Five Things Retailers Should Know—Update

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

Infographic | May 23, 2023 Premium

The Retail Buzz Around Generative AI—Infographic: Examples and Applications in Retail

Generative AI (artificial intelligence) is creating quite the retail buzz; it has the potential to transform the retail industry. We present highlights on generative AI in this infographic, including examples and applications in retail.

Event Coverage | May 22, 2023 Premium

Shoptalk Europe 2023 Wrap-Up: Exploring the Role of Key Technologies and Channels in the Future of Retail—Autonomous Stores, Generative AI, Retail Media and More

We present a wrap-up of Shoptalk Europe 2023, exploring five major themes: technology, store experience, shopper engagement, organizational changes, and emerging channels and business models. Our insights cover autonomous stores, generative AI (artificial intelligence), retail media, Web3, livestreaming and more. Coresight Research is a research partner of Shoptalk Europe 2023.

Event Coverage | May 9, 2023 Premium

Shoptalk Europe 2023 Day One: Identifying Real Value in Sustainability, Generative AI and Data

We present key insights from the first day of Shoptalk Europe 2023, covering sustainability, generative AI (artificial intelligence), customer data and more. Coresight Research is a research partner of Shoptalk Europe 2023.

Event Coverage | May 5, 2023 Premium

Hong Kong Web3 Festival: Generative AI, Standardization and Hong Kong’s Ambition To Fuel Web3 Development

Hong Kong has ambitions to become a global Web3 hub and financial center. We present insights from the inaugural Hong Kong Web3 Festival, covering the metaverse, Web3 developments, standardization and generative AI.

Innovator Profile | May 2, 2023 Premium

Innovator Profile: Sociate.ai Enhances the Online Customer Experience Through Generative AI

As part of our Innovator Profile series in the lead-up to Shoptalk Europe 2023, we present Sociate.ai, is a creator of chat applications with built-in generative AI (artificial intelligence).

Insight Report | April 5, 2023 Premium

ChatGPT and Generative AI: Five Things Retailers Should Know

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

Event Coverage | March 16, 2023 Premium

TrailblazerDX 2023: Keynote Address—Salesforce Jumps on the Generative AI Bandwagon with Einstein GPT

Salesforce announced its new Einstein GPT generative AI technology at its TrailblazerDX developer conference in March 2023. We discuss this announcement and related developments.

Deep Dive | December 12, 2022 Premium

Retail 2023: 10 Trends in Retail Technology

We present 10 trends in retail technology, covering technologies that brands and retailers can employ to make their businesses more efficient, reduce costs, improve customer experiences and explore new revenue opportunities. We discuss the metaverse, livestreaming e-commerce, self-checkout, returns management and more.

Insight Report | August 22, 2022 Premium

Building Blocks of the Metaverse: Artificial Intelligence (AI)

As part of our Building Blocks of the Metaverse series, we explore AI (artificial intelligence) technology as it relates to the metaverse, covering its key application and benefits in the virtual world.

Insight Report | July 6, 2022 Premium

RetailTech: Warehouse Management Platforms—Enhancing the Central Nervous System of the Supply Chain

Warehouses form the central nervous system of the supply chain, connecting supply and demand. We discuss the functional areas of warehouse management platforms, enabling technologies (such as artificial intelligence and robotics) and leading warehouse management software solution providers.

Innovator Profile | March 11, 2022 Premium

Innovator Profile: Humankind Enhances the Digital Consumer Experience with Conversational Commerce

As part of our Innovator Profile series in the lead-up to Shoptalk 2022, we present Humankind, a conversational commerce, SaaS (software-as-a-service) platform.

Event Coverage | September 16, 2021 Premium

Preview: Groceryshop 2021—“Shark Reef” Startup Pitch Competition

On September 19, 2021, Deborah Weinswig, Founder and CEO of Coresight Research, will emcee and feature on the judging panel of Groceryshop 2021’s “Shark Reef” Startup Pitch Competition, in which 12 early-stage US retail-technology startups will compete to win the Shark’s Choice and Audience Choice awards. We present a preview of the competition, covering its format and the judging panel as well as a profile for each participating startup. This report also covers the three panel discussions that Weinswig and Ken Fenyo, President of Research and Advisory, will participate in at the Groceryshop 2021 conference.

Deep Dive | August 12, 2021 Premium

Intelligent Demand Forecasting and On-Demand Manufacturing: Using AI Technology To Meet Consumer Expectations

Continuing our series titled The New Age of Customer-First Supply Chains, we discuss how retailers and brands can employ artificial intelligence and data-driven insights to respond to ever-increasing consumer expectations through accurate demand forecasting and on-demand manufacturing, creating happy return customers.

Deep Dive | April 28, 2021 Free Report

The Age of Precision Category Management: Hyper-Localized Assortment Optimization Using Advanced Technologies

In order to meet customer demand and expectations, it is essential for CPG companies and retailers to carry the right product assortment. In this report, sponsored by HIVERY, we discuss how CPG companies and retailers can achieve the goal of customer-centricity through the hyper-localization of assortment. We consider challenges in using data and assortment planning, as well as the skills required to succeed in retail category management.