Question of the WeekHow Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? Coresight Research October 7, 2019 QUESTION OF THE WEEK: How Does US Retailers’ Buy Online, Return in Store Deployment Compare Against Global Counterparts? US retailers trail their international counterparts marginally in adopting the “buy online, return in store” (BORIS) model, with 42.1% offering the service versus the international average of 46.7%, according to a 2018 OrderDynamics survey of retailers in seven countries. Omnichannel retailers see much higher rates of adoption. This document was generated for Other research you may be interested in: RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next LevelThree Data Points We’re Watching This Week, Week 8Retail-Tech Landscape: Shoptalk US “Shark Reef” Startup Pitch, 2016–2025Consumer Sentiment Declines as Tariffs Loom: Weekly US Consumer Sentiment, Week 28, 2025—Infographic
