Event CoverageShoptalk Spring 2026 Wrap-Up: Retail Insights Centered on AI Successes and Results John Harmon, CFA, Managing Director of Technology Research Sector Lead: John Mercer, Head of Global Research and Managing Director of Data-Driven Research April 9, 2026 Reasons to ReadDiscover how AI and agentic commerce are reshaping the retail landscape and driving new growth opportunities, with our concluding insights from Shoptalk Spring 2026. Read this report to discover answers to these and other questions: What is the potential of agentic commerce in retail? How are companies using AI to enhance customer service? What are the key technological shifts shaping retail AI adoption? how does AI improve the retail delivery experience? What’s the future outlook for AI-driven retail growth? Companies mentioned in this report include: Amazon, The Home Depot, Macy’s, OpenAI, Wayfair, Gap Inc., Newell Brands, The Vitamin Shoppe, Anthropic, Salsify. Other relevant research: All of our coverage of Shoptalk events Our coverage of AI in retail and agentic commerce Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: 2026 Sector Outlook: US CPG—Volume Growth, GLP-1 Influence and Digital Acceleration To Drive CPG GrowthEarnings Insights 4Q24, Week 4: Birkenstock, Hermès, Sprouts and More Post Double-Digit Growth—InfographicRetail 2025: 10 Trends in Retail TechnologyPositive Sentiment Trend Comes to an End: Weekly US Consumer Sentiment, Week 21, 2025—Infographic
