Reasons to Read

Discover how AI is transforming every aisle, algorithm and action in the grocery and mass merchants retail sector.

Read this report—part of our AI in Sector series—to explore insights and answers to these and other key questions:

• How are AI/ML tools improving demand forecasting in grocery and mass retail—and what performance gains are early adopters seeing?
• What store-level technologies are grocers and mass retailers using to monitor shelves, reduce labor costs and minimize out-of-stocks?
• How are retailers using AI to create seamless checkout experiences and mitigate theft risks?
• What role will GenAI and AI agents play in product discovery, and how should grocers and mass retailers respond to changing consumer search behaviors?
• How is AI enabling hyper-personalized experiences that drive engagement, conversion and loyalty in grocery and mass retail?

Companies mentioned in this report include: Afresh Technologies, Ahold Delhaize USA, Albertsons, Cust2Mate, Diebold Nixdorf, DoorDash, Hy-Vee, Instacart, RELEX Solutions, Sam’s Club, Schnucks Market, Shopic, Simbe Robotics, SpartanNash, Spangle.ai, Sprouts Farmers Market, Thrive Market, Tracxpoint, Wakefern, Walmart.

Data in this report include: Food waste reduction and sales impact from AI-driven forecasting; retail survey data on out-of-stocks and in-store inefficiencies; consumer interest in smart cart features; adoption of GenAI in holiday shopping; performance metrics of AI-enabled shelf monitoring and checkout systems.

• All of our coverage of AI in retail