Deep DiveAI Models: Risky Business—Navigating the Challenges of Using AI John Harmon, CFA, Managing Director of Technology Research June 20, 2024 Reasons to ReadBeware the risks of AI (artificial intelligence) and generative AI (GenAI)! We offer a detailed overview of the challenges of using AI models, with recommended actions that retail companies should take to ensure that AI models operate effectively (producing reliable output) and are used responsibly. Our insights span the four stages of AI implementation: pre-deployment, at the time of deployment, during deployment and after deployment. Stay at the forefront of AI: read this report to gain a better understanding of training bias, model drift, hallucination and other critical concepts related to the use of LLMs (large language models). This report is made available to non-subscribers of Coresight Research through its sponsorship by Intel. Data in this research report include: Estimated global GenAI hardware and applications market size and year-over-year growth, 2024–2028 Companies mentioned in this report include: Amazon, IBM, Microsoft, Salesforce, Walmart Other relevant research: More reports on GenAI in retail Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: US Online Grocery Survey 2025: Full-Basket Orders Increase as Delivery Retains Its Dominance—InfographicMay 2025 US Retail Sales Outlook: Projecting 3% Growth Amid Low Sentiment and Front-Loaded PurchasesInnovator Profile: Wayvee Analytics—Analyzing Customer Emotions to Boost Store and Shelf PerformanceResearch Preview: Agentic Commerce—Retail Moves to Product Visibility and Checkout on ChatGPT