Market Navigators/Market OutlookUS Department Stores: Post-Crisis Outlook Coresight Research July 9, 2020 Reasons to ReadWe explore the impacts of the coronavirus crisis on the US department-store sector, the acceleration of store closures and the filing of Chapter 11 bankruptcies. We present our trend analysis and insights based on the Covid-19 response and outlook of the following key players in the department-store sector: JCPenney—including store optimization, Chapter 11 filing and curbside pickup Kohl’s—including store productivity at reopened stores, the rise of digital and the advantage of off-mall locations Macy’s—including the outperformance of Backstage locations and changes to its store portfolio Nordstrom—including from-store order fulfillment and e-commerce growth This report also highlights technology innovators that may support the sector moving forward, with solutions across 3D visualization, contactless sizing and returns. Click here to read our post-crisis outlook for the US apparel retail sector. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: US CPG Sales Tracker: Homecare and Health Dominate at the Start of 2025May 2025 US Retail Sales: Core Sales Growth Proves Solid Despite Pull-Forward of PurchasesLower-Income Consumers’ Economic and Financial Sentiment Improves: US Consumer Survey InsightsEarnings Insights 1Q25, Week 1: Mixed Results from LVMH, Nestlé, P&G and Others Amid Heightened Tariff Concerns—Infographic
