Executive Summary

• Huawei sees retailers adopting smart logistics platforms, automatic inventory management, autopayment options for shoppers and smart interactive selling methods.
• RFID hardware such as robots and handheld readers that detect inventory, payment systems that make checkout faster and smarter security systems can eliminate or reduce friction points shoppers experience in physical stores.
• Drivers of change in retail include the “now economy,” or consumers expecting immediacy; mobile commerce; the growth in marketplaces; digital and physical convergence; and the “value shift,” including the trend of consumers renting and reselling instead of buying.