What's Inside

Hosted by CEW, the Connected Consumer Conference brings together global industry executives to discuss trends and drivers in the beauty sector. We detail our key insights from this year’s conference, which focused on how the retail experience is being reshaped by technology.

We cover the following themes:

• Changing consumption in China and findings from Singles’ Day 2019
• The emergence and importance of “harmonized retail”
• The omnichannel, customer-centric experience
• The growing influence of social media in commerce