Why Returns Cost Businesses and the Environment

April 12, 2021Register for free access
Login/Register to view the video.

On Monday, April 12 at 11:00 am Eastern, Coresight Research is hosted a media and influencer lunch discussing our new report, Why Returns Cost Businesses and the Environment, on the far-ranging impacts of the pandemic on returns, and the importance of recognizing how returns and sustainability are intertwined.

Deborah Weinswig, CEO and founder of Coresight, will moderate a panel that included:

  • Michael Relich, Interim CEO, PacSun EddieBauer
  • Navjit Bhasin, CEO & Founder, Newmine
  • Marie Driscoll, Managing Director, Luxury & Retail, Coresight Research

Highlights from the conversation include:

  • Top 10 reasons for retail returns
  • Effect of Covid on product returns and why this is retail’s most pressing problem today
  • What proportion of shoppers return products they’ve bought
  • The most often returned product categories in the last 12 months
  • Ways that the entire product lifecycle is affected by returns
  • Is the problem improved or worsened by Tech and AI?
  • Top 3 ways that returns impact sustainability

Please Log In to view the video. Not a member? Register for a free user account.