Coresight Conversations: Innovator Intelligence with Happy ReturnsApril 20, 2020 Login/Register to view the video.Retailers know all about the high return rates and return costs for online shopping. Still, as stores have closed during the global pandemic, eCommerce is their only available sales channel. How can retailers respond now—and in the future—to reduce the cost of returns? Please Log In to view the video. Not a member? Register for a free user account.