Retailers know all about the high return rates and return costs for online shopping. Still, as stores have closed during the global pandemic, eCommerce is their only available sales channel. How can retailers respond now—and in the future—to reduce the cost of returns? Join Happy Returns CEO and Cofounder David Sobie and Coresight Research Senior Analyst Steven Winnick to learn:

• How COVID-19 has impacted retail's post-purchase landscape
• What the future of returns looks like
• Best practices and real-life case studies you can implement in your organization today.

About David Sobie

David is the CEO and Cofounder of Happy Returns, the only provider of best-in-class returns software and reverse logistics.

Before Happy Returns, David was Chief Marketing Officer at REVOLVE, leading all online and offline marketing, branding, acquisition and business development. Prior, David led Marketing and Business Development for HauteLook, a flash sale pioneer acquired by Nordstrom, and held senior roles at eBay Motors.

David has a BA from Dartmouth College and a MBA from the Tuck School of Business.

About Happy Returns

Forward-thinking retailers like Everlane, Rothy's, and REVOLVE choose Happy Returns. Together, we retain revenue, reduce costs, raise loyalty and lifetime value, and enhance sustainability—ultimately making returns beautiful for brands, shoppers, and the planet.

To learn more about Happy Returns' returns software and reverse logistics, please visit http://retailers.happyreturns.com.