Deep Dive | February 11, 2020 Premium Is Omnichannel the Future for Furniture Retail?In the furniture sector, e-commerce continues to grow rapidly as cross-channel shopping trends evolve. The shopping journey is therefore becoming more complex, and retailers are being forced to rethink how they engage with customers. We explore how major players in the home furnishing market are investing in omnichannel transformation, as well as the challenges associated with this type of strategy. Read More
Insight Report | October 28, 2019 Premium Buy Online, Pick Up In Mall: Mall Operators Take BOPIS to the Next LevelWe analyze the buy online, pick up in mall (BOPIM) model, and assess how some global shopping-center operators are using this service to draw traffic to their malls. Read More
