Humankind

E-Commerce for the Modern Consumer: Building Trust in a Digital Age

Gain a competitive edge in e-commerce! Leveraging proprietary survey analysis, we delve into the friction points that translate to shopper journey abandonment, explore how brands and retailers can cultivate loyalty in the digital age, and discuss the importance of the human touch in online shopping. Dive into our critical insights to learn how to meet the expectations of the modern consumer, enhance shopper engagement and boost customer lifetime value.