The Consumer

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Deep Dive | May 25, 2022 Premium

The Rise of Experiential Retail in India: Driving Consumer Engagement in Physical Stores

Brick-and-mortar stores should turn to experiential retail—leveraging technologies, in-store events, immersive experiences, unique services and store associates—to bring shoppers back to stores and increase consumer engagement. We look at the rise of experiential retail in India and the benefits of this marketing strategy.

Insight Report | May 24, 2022 Premium

May 2022 Monthly Consumer Update: US, UK and China

Analyzing consumer demand in April 2022, we saw UK retail sales growth losing momentum, stronger-than-expect retail sales growth the US and total retail sales continue to decline in China. We assess these trends and consider wage growth and food and fuel prices in these three markets.

Deep Dive | May 24, 2022 Databank Members

US Consumer Tracker: In-Store Spending Falters as Avoidance Rises Once More

In-store shopping is already feeling the impact of rising Covid-19 cases. Our latest US Consumer Tracker charts shifts in consumer behaviors, with a focus on the implications for retail.

Deep Dive | May 19, 2022 Premium

Think Tank: US Retail Loyalty Programs—Redefining Customer Engagement

Loyalty programs help differentiate brands and retailers, playing a vital role in driving customer engagement and retention. In this Think Tank, we explore US retail loyalty programs, including the benefits that US consumers value, the competitive landscape, market drivers and three emerging trends in the space.

Insight Report | May 19, 2022 Premium

India Retail Insights: Exploring India’s Latest Super App and the Wider Super-App Ecosystem

We examine India’s latest super app, Tata Neu, covering its core offerings, loyalty-building features and plans for growth, as well as consumer’s reactions on the app’s launch day. We also discuss India’s super-app ecosystem as a whole.

Deep Dive | May 17, 2022 Databank Members

US Consumer Tracker: Dollar Stores Surge as Inflation Forces Focus on Value

As inflation bites, more consumers are turning to dollar stores for both grocery and nonfood purchases. Our latest US Consumer Tracker charts shifts in consumer behaviors, with a focus on the implications for retail.

Deep Dive | May 16, 2022 Premium

US Online Grocery Survey 2022: Trends in Food E-Commerce, Quick Commerce and Meal Kits

We present insights into online grocery shopping in the US, using findings from our latest annual survey. We explore grocery shoppers’ online buying behavior, including the products they buy, the retailers they shop from, their preferences for fulfillment and more.

Infographic | May 16, 2022

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Infographic: Online Grocery Shopping—US Consumer Survey

Our fifth annual online grocery survey explores the development of US online grocery shoppers’ behavior and preferences. We present our top insights and explore highlights around quick commerce (q-commerce), meal kits and Amazon Prime membership.

Deep Dive | May 12, 2022 Premium

Smart Shopping Solutions To Meet Consumer Expectations for Offline Retail in India

Retailers need to address customers’ evolving needs to stay agile and competitive. We look at customers’ current needs, smart shopping solutions to meet consumer expectations and the advantages of implementing these solutions.

Deep Dive | May 11, 2022 Premium

Inflation and Apparel: How US Retailers and Consumers Are Responding

In this inflationary environment, apparel retailers are faced with high input costs while consumers are coping with wages that haven’t kept pace with inflation. We analyze the factors driving apparel inflation, the strategies different retailers are taking to save costs and the ways consumers are changing their spending.

Deep Dive | May 10, 2022 Databank Members

US Consumer Tracker: Inflation Update—Consumers Change Their Playbook

Consumers are adopting new shopping strategies to respond to record levels of inflation. Our latest US Consumer Tracker charts shifts in consumer behaviors, with a focus on the implications for retail.

Insight Report | May 9, 2022 Premium

May 2022 Leading Indicators of US Retail Sales: Will Consumer Spending Persevere Through Higher Interest Rates and Inflation?

In our monthly Leading Indicators of US Retail Sales series, we examine several key macroeconomic indicators of US retail sales and analyze how they may impact the industry in the months to come. We analyze the latest available data, as of May 5, 2022, covering income, savings, the job market and housing, and offer US retail sales projections.

Deep Dive | May 6, 2022 Premium

Retail-Tech Landscape: Digitally Native Vertical Brands (DNVBs)

Digitally native vertical brands (DNVBs) position their success on their ability to directly understand and respond to today’s consumers’ unmet needs. We present selected digitally native vertical brands across compelling online retail categories
Find more DNVBs on our new DNVB Databank, under the Data tab of this website.

Deep Dive | May 5, 2022 Databank Members

US Consumer Tracker Extra: Consumers Unleash Pent-Up Demand for Travel and Services Ahead of Summer

With US shoppers returning to spending on services and travel ahead of the summer, we examine consumer behavior broken down by age and income band, based on exclusive Coresight Research data. Our US Consumer Tracker Extra provides a deeper dive into longer-term trends revealed by our weekly survey data.

Deep Dive | May 4, 2022 Premium

US Social Commerce Survey 2022: Capitalizing on Social Media Influence in Retail

We present insights into social media shopping in the US, using findings from our latest social commerce survey. We explore the role of social media in the shopping journey, covering platforms, product categories, shopper demographics, influencers and livestreaming.