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Retail-Tech Landscape: Frictionless Payment

Payment methods that reduce friction at the point of sale improve the customer experience—and digital technologies are becoming integral to frictionless checkout. This Retail-Tech Landscape comprises selected startups globally that can help retailers improve how they receive payments and thus enhance the overall customer experience.

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Coresight Research x CEW: How Is Technology Transforming the Beauty Industry?

Today’s beauty consumers are looking for a high level of online interaction with brands and retailers, particularly with the Covid-19 pandemic having given rise to concerns around hygiene. Together with CEW, we discuss how beauty brands are embracing new technologies such as AI, AR and VR to engage with consumers online and offer them a more personalized beauty shopping experience. In this free report, we explore how technology is transforming the beauty industry and highlight the implications of its adoption for brands and retailers.

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RetailTech: What Do Data and AI Mean for Retail?

This report discusses the challenges that many retailers face in leveraging data effectively, as well as the as well as the strengths of artificial intelligence (AI) for retail data analysis. We use Coresight Research’s proprietary CORE framework to categorize and explain the benefits of AI for retailers.

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How Category Management Has Changed Forever

We explore the future of retail category management with a focus on grocery, mass merchandisers and drug retail. We discuss the key skills necessary for success and consider current challenges and the impact of the Covid-19 pandemic on collaboration. We leverage findings from a December 2020 Coresight Research survey of global retailers and suppliers of grocery products/consumer packaged goods.

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How Are US Home and Home-Improvement Retailers Handling Returns?

We discuss seven measures that US home and home-improvement retailers use to manage their returns processes, including updates in light of increased e-commerce demand. We include examples from retailers including Home Depot, IKEA, Macy’s, Wayfair and Williams-Sonoma and innovators such as Position Imaging and Newmine.

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Coresight Research x Placer.ai: US Retail 2021—A Data-Driven Exploration of Retail Traffic Trends and the Future of Malls

Coresight Research and location analytics provider Placer.ai hosted a webinar to delve into some of the key shifts impacting the retail industry in the US. In this free report, we present data-driven insights from the event, covering foot traffic trends at selected brands, the future of malls and consumer migration from cities to suburbs.

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Market Outlook: Retail Technology Becomes Even More Crucial in 2021

In this Market Outlook, we discuss the global retail technology market in a pandemic-impacted retail environment. We present data on the size of the global market and its major segments, and we outline the primary market drivers in 2021. This report explores the competitive landscape and key tech trends across the segments of cloud computing, enterprise software, supply chain software, AI platforms and retail hardware.

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Coresight Research Innovator Showcase: Five Retail Technology Innovators Compete for Digital Outreach Opportunity

On February 18, 2021, Coresight Research hosted its Innovator Showcase—an online pitch competition between five retail technology innovators: Engagement Agents, Inspectorio, Newmine, Nexite and Savitude. We present highlights from the innovators’ pitches, as well as from the presentations of three early-stage retail startups that presented their businesses while the judges deliberated. We also reveal the winner of the pitch competition.

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Frictionless Grocery: Pandemic Ushers In Smart Checkout Technologies

Alongside the shift to e-commerce, the Covid-19 pandemic has been driving the digitalization of grocery at brick-and-mortar locations. In this report, we discuss three smart checkout technologies that grocery retailers are increasingly implementing in stores to meet heightened consumer demand for convenience, safety and efficiency in the physical shopping journey: automated checkout, smart carts and scan-and-go.

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Retail 2021: Global Trends

We present our key global retail and consumer trends for 2021, which fall under five umbrellas: the new consumer; the future of physical retail; the evolution of digital retail; doing good is good business; and discovering ways of transacting. The trends range from some of the biggest, multiyear, multicategory trends such as wellness and sustainability to more nascent or niche trends such as livestreaming and experiential e-commerce. In this free report, our analysts outline their predictions, as well as the details and impacts of each trend on various retail sectors and regions.

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