4 minutes

Walgreens and CVS Step Up Digital Investments

Primary Analyst: Coresight Research
Contributors
Primary Analyst: Coresight Research
Other Contributors:
Katy Cheng
Insight Report

Executive Summary

Consumers are looking for convenience in buying and accessing medication and healthcare services. In the US, Walgreens and CVS are accelerating their investments in e-commerce and digital healthcare to compete with mass merchants and online pharmacies.

  • Walgreens and CVS are improving the functionality of their mobile apps and offering fast delivery services on prescription drugs and other products.
  • The two retailers are investing in more personal and accessible healthcare services.
  • Walgreens and CVS continue to face competition from other players such as Walmart, Amazon and online-focused pharmacy companies.
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