What's Inside

Store intelligence technologies—solutions to optimize inventory management, out-of-stocks, pricing and promotion execution, and planogram compliance—offer transformative potential for retailers to optimize brick-and-mortar retail operations.

Read this report to discover answers to these and other questions:

• How far along are retailers in adopting store intelligence technologies like AI (artificial intelligence), robotics and shelf digitization—and where does growth potential remain?
• Is increased technology use effectively addressing operational challenges such as stockouts, planogram compliance and pricing errors?
• Why has pricing and promotion execution become the top challenge in retail—and how are errors in this area impacting revenue and shopper loyalty?
• What labor-related inefficiencies are costing retailers the most—and how can automation and real-time shelf visibility help?
• How much are retailers losing to in-store inefficiencies—and why are these losses worsening year over year?
• What types of technologies are retailers prioritizing for investment—and how are financial pressures accelerating spend?

Gain critical insight on the state of in-store retailing, and discover how to tackle inefficiencies, protect against margin erosion and drive success in the face of labor challenges.

Our analysis is informed by Coresight Research surveys of retailers in the drugstore, grocery, mass merchandise and warehouse club sectors.

Data in this research report include:

• Global stores intelligence technologies market projections through 2029
• Proprietary survey data, 2025 vs. 2024—extent of challenges and level of visibility across store-related business functions, challenges in achieving store efficiency, financial impact of store inefficiencies, and investment levels (current and future) for store intelligence technologies

This report is produced and made available to non-subscribers of Coresight Research in partnership with Simbe, a store intelligence technology provider that offers solutions for out-of-stock management, pricing and promotion execution, planogram compliance and inventory management.

• This report is our second annual study on the state of in-store retailing. Read last year’s inaugural study here.

Companies mentioned in this report include: Albertsons, ShopRite Supermarket, Schnucks, Walmart

Other relevant research:

• All Coresight Research coverage of physical retail and emerging technology
• More Innovator Research from Coresight Research
• Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.