Insight Report 6 minutes PremiumSupply.AI: Solving the Problem of Returns Coresight Research August 1, 2016 Executive Summary Supply.AI is an applied artificial intelligence (AI) platform that helps retailers derive maximum cost efficiencies from their order-to-cash cycle by minimizing returns of online purchases. In 2015, returns represented a $260 billion problem for retailers. The average in-store return rate has increased from 8% in 2015 according to the National Retail Federation’s Annual Return Fraud Survey to over 20% in 2016, according to Supply.AI’s analysis. Supply.AI uses AI deep learning to correlate consumers’ individual online shopping trends with their shipping patterns and return history in order to determine how likely they are to return an item. Supply.AI helped one large omni-channel retailer identify and prevent an estimated $61.2 million in returns. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Retail-Related Activities Tick Down: China Consumer TrackerUS Apparel and Beauty Spending Tracker, July 2023: Clothing and Footwear Spending Growth Accelerates, Making a Potential Turning PointDay Two at NRF 2024: Retail’s Big Show—Supply Chains and Sustainability Take Center StageInflection Points in the Global Economy in 2023