Deep DiveRetail-Tech Landscape: Generative AI Infrastructure John Harmon, CFA, Managing Director of Technology Research Sector Lead: Steven Winnick, Vice President—Innovator Services April 1, 2024 Reasons to ReadThe ability of GenAI (generative artificial intelligence) and AI/ML (machine learning) to create content and find relationships among data is enabled by multiple layers of infrastructure. Various tools and services are available for companies to maximize the potential of GenAI to gain a competitive advantage, including by providing ways to optimize and improve training data and to develop customized, context-relevant GenAI models. In this Retail-Tech Landscape, we discuss key trends in GenAI infrastructure and present selected technology providers globally, with innovative solutions spanning model development, cloud services, AI chips and more. Companies mentioned in this report include: Adept, Adobe, Aleph Alpha, Alibaba, AMD, Anthropic, AWS, Cohere, Databricks, Digi International, Google Cloud, IBM, Intel, Lightning AI, McFadyen Digital, Microsoft, Mistral AI, Nvidia, OpenAI, Qualcomm, Salesforce, SAP, Scale AI, Shopify, Snowflake, Stability AI Other relevant research: Retail-Tech Landscape: Generative AI Applications More research on GenAI in retail All our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Purchase this report. Buy Now This document was generated for Other research you may be interested in: CES 2026 Preview: A Guide to What Retailers Should See and DoAnalyst Corner: The Shifting “Friction Gap” Between Stores and E-Commerce Is Benefitting Digital Channels, with John MercerAnalyst Corner: Three Themes Transforming US Apparel and Footwear Retail in 2025, with Anand KumarThree Data Points We’re Watching This Week, Week 2: Global Retail Predictions for 2025